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Old 08-25-2011, 04:49 AM
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Default BES Express problems after install

Hi
I have recently installed BES Express on a SBS 2011 server. After install 3 services won't start: blackberry mail store service, blackberry policy service and blackberry synchronization service. All fail with blackberry MDS connection service eventID:15000. And blackberry dispatcher bes express 25137. The blackberry MDS connection service is started though, so not sure what's going on here. Please help.
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Old 08-25-2011, 05:46 AM
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What happens when you restart the whole server? do the services start then crash out?
I have those 3 services set to manual.
Did you add besadmin to Log on locally?
Did you add besadmin to log on as a service?
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Old 08-26-2011, 07:42 AM
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they are set to manual by default yes and I can't start them manually, after rebooting the server they do not start at all. all services are set to logon as besadmin account
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Old 08-26-2011, 08:08 AM
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Did you do this,
Add permissions for besadmin to Log on locally on the server?
Local security settings > Local Policies > User right assignment > Allow log on locally)
Did you add besadmin to log on as a service?
(Same as above but Log on as a service)
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Old 08-26-2011, 08:31 AM
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Yes both of these steps were in the installation tutorial that I followed from blackberry.com
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Old 08-27-2011, 10:32 AM
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check licence .....if you make error when you enter licence key for your bes the installation finish normally but all the service not start.....
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Old 08-29-2011, 04:43 AM
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This is probably going to sound like a stupid question but how do I check the licence? I can't open any of the blackberry software on the server due to the services not running, also it's only those 3 services that I mentioned that won't start the others are all running, all the automatically set services. If the licence has an error wouldn't that mean that none of the services would be able to start?
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Old 09-09-2011, 03:18 AM
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What does it say in the event log?
export the event log, clear it and restart the server, see what errors come up.
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