Car Bluetooth + Tour Issue...They can't hear me well

[Namji]

So can everyone who had the chance to upgrade to .53 confidently say that the new OS fixed the bluetooth issue with the call quality? I updated with the new OS on my previous Tour and it didn't help. I just got a replacement Tour couple of days ago and the bluetooth call quality is still the same with the .40 OS on a new Tour.

[visortgw]

Originally Posted by Namji

So can everyone who had the chance to upgrade to .53 confidently say that the new OS fixed the bluetooth issue with the call quality? I updated with the new OS on my previous Tour and it didn't help. I just got a replacement Tour couple of days ago and the bluetooth call quality is still the same with the .40 OS on a new Tour.

Night and day difference for me!

[mcintosf]

Can you tell me why my Tour will not disconnect w/in-car bluetooth after a call? Since it won't disconnect, I have no access to audio. I was able to pair the phone quickly and easily. I've had the Pearl, Curve, and other phones that have never had an issue with the in-car bluetooth. I called Sprint yesterday and the rep told me I would have to call my car manufacturer. That sounds strange as it has always worked before. I'm sure there are other threads out here about it, but I just need some help. If I can't use bluetooth in the car, this could be a deal breaker for the Tour, I may have to go back to my Curve. Thanks in advance.

[visortgw]

Originally Posted by mcintosf

Can you tell me why my Tour will not disconnect w/in-car bluetooth after a call? Since it won't disconnect, I have no access to audio. I was able to pair the phone quickly and easily. I've had the Pearl, Curve, and other phones that have never had an issue with the in-car bluetooth. I called Sprint yesterday and the rep told me I would have to call my car manufacturer. That sounds strange as it has always worked before. I'm sure there are other threads out here about it, but I just need some help. If I can't use bluetooth in the car, this could be a deal breaker for the Tour, I may have to go back to my Curve. Thanks in advance.

I had this occasionally happen since I upgraded from the 8830 to the Tour (aka 9630) in the middle of July. "Rebooting the car" (required to power cycle the Volk-L [VW dealer installed] Bluetooth unit) fixed it every time. Apparently, there have been significant Bluetooth changes in OS v4.7.1.53 (as compared to the original OS v4.7.1.40) that have addressed this as well as Bluetooth sound quality issues -- it has not recurred since the OS upgrade on Friday evening. FYI, as you may have read, it appears that Verizon or RIM have pulled the OS update since some users experienced fatal errors during the upgrade process.

[Bongu1]

Are people here upgrading to 4.7.1.53 via an official Blackberry way or using leaked software? Assuming it is official, how do I go about upgrading my Tour?

Thanks.

[visortgw]

Originally Posted by Bongu1

Are people here upgrading to 4.7.1.53 via an official Blackberry way or using leaked software? Assuming it is official, how do I go about upgrading my Tour?

Thanks.

Initially, users were updating either OTA (Options, Advanced, Wireless Update) or via the Desktop Manager Check for Updates. The "official" build has been pulled, apparently due to issues that some users encountered with the upgrade -- the "leaked" version is identical, and it can be installed via the Desktop Manager.

[Bongu1]

Originally Posted by visortgw

Initially, users were updating either OTA (Options, Advanced, Wireless Update) or via the Desktop Manager Check for Updates. The "official" build has been pulled, apparently due to issues that some users encountered with the upgrade -- the "leaked" version is identical, and it can be installed via the Desktop Manager.

Thanks.

So if you do Check for Updates in Desktop Manager, it finds .53? Doesn't that make this version official? Or do you have to download it somewhere and then point DM to that file?

[visortgw]

Originally Posted by Bongu1

Thanks.

So if you do Check for Updates in Desktop Manager, it finds .53? Doesn't that make this version official? Or do you have to download it somewhere and then point DM to that file?

Late Friday into Saturday, it WAS true that the Desktop Manager Check for Updates would find OS v4.7.1.53 (if you were not using a BES configuration), but the release has in fact been pulled ("details" can be found at http://forums.crackberry.com/f141/to...tponed-321877/). At this time, the ONLY way to install .53 is to locate the installer, download/install it, and then the DM should recognize the update.

[Bongu1]

Originally Posted by visortgw

Late Friday into Saturday, it WAS true that the Desktop Manager Check for Updates would find OS v4.7.1.53 (if you were not using a BES configuration), but the release has in fact been pulled ("details" can be found at http://forums.crackberry.com/f141/to...tponed-321877/). At this time, the ONLY way to install .53 is to locate the installer, download/install it, and then the DM should recognize the update.

Thanks. I'll guess I'll just wait until it becomes official. The BT volume isn't a huge deal. I'm hoping that at BB's earning announcement they will talk about Desktop Manager for Mac and 5.0 to be released tomorrow. If 5.0 isn't ready than perhaps .53 will be. Maybe they pulled it to coincide with DM for Mac/earnings call/perhaps updated Windows version.

[golf_meister]

Originally Posted by Namji

So can everyone who had the chance to upgrade to .53 confidently say that the new OS fixed the bluetooth issue with the call quality? I updated with the new OS on my previous Tour and it didn't help. I just got a replacement Tour couple of days ago and the bluetooth call quality is still the same with the .40 OS on a new Tour.

FYI, same thing happened to me after upgrade to .53 so I deleted all B/T devices and paired them all over again. That worked, no more issues with call quality. Have not experience the "ghost" call issue either.

Good luck!

[serpico]

I still have the streaming issue and it makes listening to anything unusable. As much as I want the Tour to be everything, it just can't. When ever a call or new message arrives, the song or audio file starts from the beginning if it's streaming at that time. When I'm driving, it's not safe to be adjusting the audio file again and again. Nice feature but like I said unusable. I wonder if this happens with other phones? I'm starting to miss my 8330 that worked 99.9% of the time. These new blackberry devices seem to have so many quirks and even with OS updates, new quirks pop up. The only Telus OS update I recall was for the 8330 I had and my wife still uses. Never got one for the Storm and not the Tour yet. This is like having a Storm but one level better without the touch screen.

[Namji]

Originally Posted by golf_meister

FYI, same thing happened to me after upgrade to .53 so I deleted all B/T devices and paired them all over again. That worked, no more issues with call quality. Have not experience the "ghost" call issue either.

Good luck!

Thanks for this info. When Verizon officially releases this OS I will try that out.

[NxlKing2304]

I have seen this issue, and hopefully this will be fixed in next official software release!

[Rhoq]

.53 corrected the Bluetooth issues for me as well.

[adamkpl]

Hey are people having BT issues with 5.0.0.230? I have a Prius w/ built in Bluetooth and I'm running .230 and people are telling me the voice sounds good except for intermittent cutting out. I haven't adjusted the mic volume from high in the car from the previous make-shift fix when the mic was too low.

Thanks,