1. drtootall's Avatar
    Just switched to the Z30 and have a problem downloading PDF attachments from email. Receive email, try to view PDF attachment and it downloads about 70% of file and hangs. Can't resolve. Had same problem with Z10. I can't find any threads on this. Anyone know the problem and solution? On Rogers in Canada. Seems to be the same whether wi-fi or LTE.

    Posted via CB10
    03-13-14 12:15 PM
  2. TrueKulcha's Avatar
    First thing I would do is to try deleting and reinstall Adobe app. Did you do a fresh install and setup on Z30 or did you do device switch from Z10? Just realized that you can't delete adobe... so another approach will be required once it's established that you didn't do a device switch or did do.

    Posted via CB10
    03-13-14 12:18 PM
  3. drtootall's Avatar
    Did a device switch using BlackBerry Link. Seems to be a problem with all file types.

    Posted via CB10
    03-13-14 03:03 PM
  4. Samikk1's Avatar
    I tried to do device switch didn't work for me xDD
    03-13-14 03:22 PM
  5. drtootall's Avatar
    Seems to have something to do with corporate mail server. Same email downloads fine from Yahoo but won't download from zimbra corporate server. Need to check corporate server settings.

    Posted via CB10
    03-13-14 10:17 PM
  6. svein99's Avatar
    Same here - just happened. Same emails open fine on my PC. Probably another OS10 bug. I'm disappointed with BB's lack of attention to making the system work flawlessly before introducing new features. To survive you need to do both.

    Posted via CB10
    03-31-14 06:11 PM
  7. svein99's Avatar
    Did a hard reset which fixed the problem (for now).

    Posted via CB10
    03-31-14 06:19 PM
  8. webber27's Avatar
    Same here - just happened. Same emails open fine on my PC. Probably another OS10 bug. I'm disappointed with BB's lack of attention to making the system work flawlessly before introducing new features. To survive you need to do both.

    Posted via CB10
    I'll actually give BlackBerry some credit for the improvements they've made. The entire OS is only a year old! It's pretty impressive how far they've come both in terms of new features and bug fixes. At this rate in another year the OS will be truly top notch. Consider us early adopters as trail blazers

    Posted via CB10
    03-31-14 07:32 PM

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