1. geraham's Avatar
    I have a weird problem with my Z30 after upgraded Os to 10.3.1.1016

    I left the phone charge at nite and in the morning the phone is off, I could not turn it on, totally dead. I try to press the power button for couple of seconds, but nothing happen. I plug the charger again and the led lights up yellow steadily for couple of seconds, and its disappears. I try to unplug and plug again, the same things happen, yellow led couple of seconds, then gone

    Is anybody have this problem ever?

    Thank you

    On My Passport
    11-05-14 03:15 AM
  2. 1Criz's Avatar
    Seems like is not charging. Try another charger.

    Posted via CB10
    11-05-14 03:20 AM
  3. geraham's Avatar
    Its the same, I use another charger for my passport

    Still have that yellow led on for couple of seconds, then gone again


    On My Passport
    11-05-14 03:30 AM
  4. Craig Abernethy's Avatar
    Trying plugging it into your PC with the USB cable, this has happened to me before I had to reload the OS.

    Posted via CB10
    11-05-14 03:53 AM
  5. geraham's Avatar
    Trying plugging it into your PC with the USB cable, this has happened to me before I had to reload the OS.

    Posted via CB10
    Craig,

    Do you turn your blackberry link on?

    On My Passport
    11-05-14 04:07 AM
  6. geraham's Avatar
    Trying plugging it into your PC with the USB cable, this has happened to me before I had to reload the OS.

    Posted via CB10
    It does not work as well, the computer did not detect any handheld

    Yellow led turn on, now on steadily, when I plug the usb cable


    Z30 totally down-img_20141105_173543.jpg

    On My Passport
    11-05-14 04:35 AM
  7. Craig Abernethy's Avatar
    It does not work as well, the computer did not detect any handheld

    Yellow led turn on, now on steadily, when I plug the usb cable


    Click image for larger version. 

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    On My Passport
    I usually have link on yes and sorry to hear that! Hopefully someone else here with have an answer for you.

    Posted via CB10
    11-05-14 09:35 AM
  8. geraham's Avatar
    I usually have link on yes and sorry to hear that! Hopefully someone else here with have an answer for you.

    Posted via CB10
    Thank you Craig for your concerns

    On My Passport
    11-05-14 09:46 AM
  9. squashthatfly's Avatar
    Similar issue with my 7 month old z30..it would not turn on,,had to return it,rogers sent me another one..hopefully it won't happen to my replacement, if so,bye bye blackberry

    Posted via CB10
    11-05-14 08:03 PM
  10. tushargkwd's Avatar
    What??? This bug exists for the z30 too!!

    My z10 died in the same way last week

    Posted via CB10
    11-06-14 04:53 AM
  11. ep1's Avatar
    I have a weird problem with my Z30 after upgraded Os to 10.3.1.1016

    I left the phone charge at nite and in the morning the phone is off, I could not turn it on, totally dead. I try to press the power button for couple of seconds, but nothing happen. I plug the charger again and the led lights up yellow steadily for couple of seconds, and its disappears. I try to unplug and plug again, the same things happen, yellow led couple of seconds, then gone

    Is anybody have this problem ever?

    Thank you

    On My Passport
    the OS didn't load right try it again or better yet try a different leak 10.938
    11-06-14 05:54 AM
  12. niss63's Avatar
    It does not work as well, the computer did not detect any handheld

    Yellow led turn on, now on steadily, when I plug the usb cable
    Just a shot in the dark.

    What happens when you try to run the auto loader again?

    Posted via CB10
    11-06-14 06:36 AM
  13. ep1's Avatar
    open blackberry link and run auto loader it should pick it up and load.
    joeragan likes this.
    11-07-14 04:57 AM
  14. subclavian's Avatar
    using OS 10.3.1.1016 on myZ30 since last 12 hours. haven't had such problem.

    try this

    Soft reset

    1- press and hold power button for 10 seconds
    2- press and hold volume up and volume down key at the same time for 10 seconds.
    joeragan likes this.
    11-07-14 06:07 AM
  15. pittster's Avatar
    I'm having the same issue right now. On the same leak. I was able to connect and backup.
    11-07-14 07:04 AM
  16. KRZR101's Avatar
    NTS: Don't install leak. lol
    Carl Estes likes this.
    11-07-14 08:15 AM
  17. Carl Estes's Avatar
    NTS: Don't install leak. lol
    Leaks are a roll of the dice. If you have issues with a leaked OS, go back to the official OS and verify......
    11-07-14 08:30 AM

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