1. Justin Cousineau's Avatar
    Hi all,

    I'm now into day 4 of my z30 ownership, and I absolutely love it. So far, I have only encountered one issue, and I'm wondering if anyone else has had the same problem, and what their solution is.

    This has happened three times, now. If I am trying to send a text, and I receive a text at the exact same time, the text window goes completely blank. I can still type, but cannot send any messages, and I cannot see any of the message history. If I swipe and close the text window, and re-open it, it takes me to the same screen. If I open a different person's conversation history, it takes me back to the first person's window, and I still cannot see any of the history.

    The only way I've found to correct this is by turning the phone off, waiting 30 seconds, and then restarting it. Doing a warm reset doesn't fix it, either.

    Anyone else having this issue? I'm on Telus Mobility in Canada, with software version 10.2.0.210. Thanks for your help!
    10-22-13 09:17 AM
  2. cdnrower's Avatar
    Hi, have Z30 on Bell. Haven't had any problem yet with text. I am on OS Leak 10.2.0.1791 and it's working very well. Maybe try the leak.

    Posted using CB10 with my Z30
    10-22-13 09:30 AM
  3. kellyweng88's Avatar
    My q10 does the same exact thing!!! so annoying
    02-27-14 03:10 PM
  4. pac1999's Avatar
    I haven't seen it. I'm on 10.2.1.1925 leak on Verizon.

    Posted via CB10
    02-27-14 04:44 PM
  5. sly11's Avatar
    Never had that problem. That really sucks. Have you tried a hard reset both volume keys at same time hold until you see the white BlackBerry written. may take 15 to 45 second make sure you don't let it go to fast

    Hope it helps !!

    Sent from white Z30!!
    02-27-14 11:07 PM

Similar Threads

  1. Replies: 4
    Last Post: 12-25-14, 05:41 PM
  2. Can not send pictures through text
    By djgup68 in forum BlackBerry Z10
    Replies: 6
    Last Post: 10-31-13, 05:23 PM
  3. Issue with Crackberry App
    By byter2k in forum Site and App Feedback & Help
    Replies: 22
    Last Post: 10-28-13, 10:49 AM
  4. Is The Release Having Global Issues?
    By Benjamin_NYC in forum General BBM Chat
    Replies: 21
    Last Post: 10-25-13, 12:52 PM
  5. How to delete muliple email messages at one time
    By bev3304 in forum Site and App Feedback & Help
    Replies: 2
    Last Post: 10-22-13, 08:58 AM
LINK TO POST COPIED TO CLIPBOARD