1. cfraser69's Avatar
    Does anybody know how I can fix my software related camera issue?

    Posted via CB10
    02-26-15 01:51 PM
  2. tdaye's Avatar
    I've seen this issue while certain Android apps are installed. Does it work right after a reboot?

    Posted via CB10
    02-26-15 02:38 PM
  3. FF22's Avatar
    As tdaye suggested, it might be related to some Android app? Did you install anything new recently? Any other changes?
    02-26-15 05:16 PM
  4. TI_Master's Avatar
    I ran into this with a Droid app, only fix seemed to be a reboot.

    Posted via CB10
    02-26-15 05:22 PM
  5. asherwiin's Avatar
    I now have this same problem after upgrading to 10.3.1 yesterday afternoon. Camera app will launch, but the touch screen is completely unresponsive so I can't take a picture, pull up the menu, etc.

    Essentially the camera is useless. :-(

    Have done numerous hard and soft resets, no luck.

    Also the battery is draining very fast compared to before the update. Losing about 10-15% per hour. Hopefully it will finish settling in soon and this will go away. Was having amazing battery life prior to the upgrade.

    Posted via my Z30
    02-26-15 06:47 PM
  6. rikard27's Avatar
    My Z30 camera won`t start either, after update to 10.3.1. BBVE says it`s being used by another application, front camera works just fine. I`ve deleted all apps that use the camera and still doesn`t work. I`m doing a backup and am going to security wipe and try camera then and see if it`s applications that are messing it up or if it`s a hardware issue. I`ll report back with my findings.
    02-27-15 11:29 AM
  7. FF22's Avatar
    My Z30 camera won`t start either, after update to 10.3.1. BBVE says it`s being used by another application, front camera works just fine. I`ve deleted all apps that use the camera and still doesn`t work. I`m doing a backup and am going to security wipe and try camera then and see if it`s applications that are messing it up or if it`s a hardware issue. I`ll report back with my findings.
    Good luck and do report back.
    02-27-15 03:22 PM

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