1. alphacr0m's Avatar
    Hey Crackberry... I searched but couldn't find anyone with this issue. My Z30 (on Telus) is continually updating.

    I get notified that there is an update, which it downloads and installs. It prompts me to restart. When restart is complete, it notifies me that a new update has been installed. It then downloads and installs the SAME update and prompts me to restart.

    Anyone have any idea what's going on here or how I might start to troubleshoot this?

    aaron
    01-29-16 10:58 AM
  2. thurask's Avatar
    How large is the update?

    And can you post a screenshot of Settings > About > Software, please?
    01-29-16 11:03 AM
  3. alphacr0m's Avatar
    52MB... Have at it!

    Z30 - 10.3.2.2836 Update Issue-img_20160129_124208.png
    01-29-16 11:45 AM
  4. alphacr0m's Avatar
    And just to make sure (because I don't have a "Software" heading)...

    Z30 - 10.3.2.2836 Update Issue-img_20160129_124649.png
    01-29-16 11:48 AM
  5. thurask's Avatar
    And the Software screen in the drop down?
    01-29-16 11:48 AM
  6. alphacr0m's Avatar
    And the Software screen in the drop down?
    I haven't got a "Software" option in the drop down... General, Hardware, OS, Network, SIM, etc... no "Software"
    01-29-16 11:51 AM
  7. alphacr0m's Avatar
    There's this too... (Settings>Software Updates)
    Z30 - 10.3.2.2836 Update Issue-img_20160129_125147.png
    01-29-16 11:52 AM
  8. conite's Avatar
    OP, why do you have an old radio installed? Did you originally do this update yourself, or was it pushed to you OTA?

    Your update is the size of the proper radio file incidentally.

    Edit: I should have read back, lol. thurask was about to tell you the same thing!
    01-29-16 11:54 AM
  9. alphacr0m's Avatar
    @conite... I have no clue why there's an "old radio" installed. I bought the phone used some months ago, wiped it and carried on.

    Is there an action I can take to update it?

    edit: (addendum) Also @conite... the software update shows as a "Radio" update. So perhaps that's part of the solution.
    01-29-16 12:10 PM
  10. conite's Avatar
    @conite... I have no clue why there's an "old radio" installed. I bought the phone used some months ago, wiped it and carried on.

    Is there an action I can take to update it?

    edit: (addendum) Also @conite... the software update shows as a "Radio" update. So perhaps that's part of the solution.
    Let it keep trying?
    01-29-16 12:14 PM
  11. alphacr0m's Avatar
    Restarted... Software update screen is...

    Z30 - 10.3.2.2836 Update Issue-img_20160129_132026.png

    ... I've turned off the auto updates. I'll wait for it to finalize, take a screenshot of the update available and post when I get it.
    01-29-16 12:23 PM
  12. alphacr0m's Avatar
    Here it is... right on time...

    Z30 - 10.3.2.2836 Update Issue-img_20160129_132726.png
    01-29-16 12:28 PM
  13. conite's Avatar
    For some reason the new radio file is not taking.

    Perhaps you should try using Sachesi and sideloading it yourself.

    Or just turn off automatic updates, don't worry about it because it doesn't really matter, and wait for the next update in March.
    01-29-16 12:35 PM
  14. thurask's Avatar
    I haven't got a "Software" option in the drop down... General, Hardware, OS, Network, SIM, etc... no "Software"
    Derp, meant OS. It's been a while.

    You'd probably have to manually load the 10.3.2.2877 radio.
    01-29-16 12:38 PM
  15. alphacr0m's Avatar
    I've heard of Sachesi, but never used it. I suppose I'll just wait for now.

    If I was going to use it, how/ where would I go about downloading it?
    01-29-16 12:38 PM
  16. alphacr0m's Avatar
    @thurask ... No, it's not... 10.3.2.2640

    conite referenced that, saying it is an "older" radio version. Not sure why that's the case...
    01-29-16 12:39 PM
  17. conite's Avatar

    If I was going to use it, how/ where would I go about downloading it?
    https://github.com/xsacha/Sachesi/releases
    01-29-16 12:40 PM
  18. thurask's Avatar
    @thurask ... No, it's not... 10.3.2.2640

    conite referenced that, saying it is an "older" radio version. Not sure why that's the case...
    And that's the problem. For some reason, updating from 10.3.2.2639 to 10.3.2.2876 didn't bring over the new radio with it.

    Download Sachesi in the link above, then download this radio file: http://cdn.fs.sl.blackberry.com/fs/q...-v7+signed.bar
    01-29-16 12:45 PM

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