07-15-14 08:01 PM
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  1. Ayodeji Oladipo's Avatar
    Ayodeji Oladipo
    I can't connect to my office Wifi, it keeps giving me the response : unable to authenticate against the network. Verify saved network security settings . I use a z30 running os is up to date. Thanks

    Posted via CB10
    07-07-14 01:58 PM
  2. Wayne_Enterprises's Avatar
    Wayne_Enterprises
    Reboot?

    Originally Posted by Ayodeji Oladipo
    I can't connect to my office Wifi, it keeps giving me the response : unable to authenticate against the network. Verify saved network security settings . I use a z30 running os is up to date. Thanks

    Posted via CB10
    07-07-14 02:05 PM
  3. Carl Estes's Avatar
    Carl Estes
    Trusted Member
    Try deleting wifi profile for that location from the phone, and then set up again.

    c
    07-07-14 02:26 PM
  4. Ayodeji Oladipo's Avatar
    Ayodeji Oladipo
    Hi,
    I have restarted, I have also deleted the Wifi profile over and over!

    Posted via CB10
    07-07-14 02:28 PM
  5. Wayne_Enterprises's Avatar
    Wayne_Enterprises
    If other devices are connected then it's a BB issue.

    Originally Posted by Ayodeji Oladipo
    Hi,
    I have restarted, I have also deleted the Wifi profile over and over!

    Posted via CB10
    07-07-14 02:32 PM
  6. Ayodeji Oladipo's Avatar
    Ayodeji Oladipo
    Originally Posted by Wayne_Enterprises
    If other devices are connected then it's a BB issue.
    Yes other devices are connected, the z30 was formerly connected till this morning when this started.

    Posted via CB10
    07-07-14 02:34 PM
  7. Wayne_Enterprises's Avatar
    Wayne_Enterprises
    Originally Posted by Ayodeji Oladipo
    Yes other devices are connected, the z30 was formerly connected till this morning when this started.

    Posted via CB10
    There you go. Wipe and reload!
    07-07-14 02:35 PM
  8. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    No need to wipe and reload. Just delete the saved wlan info and set it up again.
    07-07-14 02:36 PM
  9. Ayodeji Oladipo's Avatar
    Ayodeji Oladipo
    Originally Posted by Wayne_Enterprises
    There you go. Wipe and reload!
    Oops! Thanks so much

    Posted via CB10
    07-07-14 02:37 PM
  10. Wayne_Enterprises's Avatar
    Wayne_Enterprises
    Originally Posted by jaydee5799
    No need to wipe and reload. Just delete the saved wlan info and set it up again.
    He said he had already tried that
    07-07-14 02:37 PM
  11. Ayodeji Oladipo's Avatar
    Ayodeji Oladipo
    Thanks all! Appreciate all your comments and tips! Would delete again today, if that doesn't work would do a reset den! Thanks

    Posted via CB10
    07-07-14 11:18 PM
  12. Louie Bravo1's Avatar
    Louie Bravo1
    I have the same problems since the last OS update ,my Z30 was the best cellphone I ever had
    Now I need to go android ,that sucks !
    07-15-14 08:01 PM
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