1. German Alavrez's Avatar
    I bought a Z30 trough the BB webpage, and now the phone is not working and there is no way that I can get it fix, I lost $ 580 because BB call service does not give you a straight answer, where to send the bloody phone.

    Sorry for my English.
    Last edited by German Alavrez; 09-25-14 at 08:20 AM.
    09-25-14 08:10 AM
  2. Dunt Dunt Dunt's Avatar
    ShopBlackBerry.com is basically a 3rd party (Digital River).... Seen a number of post of people getting the run around from Digital River/BlackBerry with warranty issues. But I've seen a few that had no problems at all, you might have to make a number of calls. Have to hope that as BlackBerry transitions to a direct seller they improve their direct customer service.
    09-25-14 08:27 AM

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