1. berry78's Avatar
    Ok guys. I found my BlackBerry Z30 in my pocket with black screen. Tried to boot it normally but no luck
    I was surprised 'coz I take it the mourning from the charger on 100% battery. After I put it in the charger I saw that is 0% battery level.for 4 hours from 100% to 0 %, then I check the device monitor and saw that the system take 92 %? Whats wrong? Any ideas?
    Here are some screen shots
    Also my phone is updated 4 days ago with clean update after security wipe.
    System usage 92% massive battery drain-img_20150325_141324.png
    System usage 92% massive battery drain-img_20150325_141338.png

    Posted via CB10
    03-25-15 07:22 AM
  2. anon(9188202)'s Avatar
    Ouch! Did you already try a hard reset?
    FF22 likes this.
    03-25-15 07:25 AM
  3. Andy Wijaya's Avatar
    I saw that you are using many android apps.
    03-25-15 08:37 AM
  4. FF22's Avatar
    I also suggest a reboot

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    03-25-15 09:25 AM
  5. Andy Wijaya's Avatar
    I also suggest a reboot

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    He's having the 30.
    03-25-15 09:38 AM
  6. berry78's Avatar
    Thanks for the suggestions,after full recharge and two reboots now seems to be fine.I guess that some android app.killed my battery.

    Posted via CB10
    03-25-15 11:42 AM

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