[BBGeordie]

Hi,

Is anybody else experiencing an issue where Spotify isn't working properly? When I load a playlist and press play, it plays 2 seconds and then stops. It does this every time for 10-11 times and then finally starts playing properly. If I then skip to the next track or change playlists, it does the same 2 second play and then stops.

I've reset the cache and redownloaded playlists for playing locally (Spotify Premium) but no change. It does the same when streaming too.

Any ideas?

Thanks

Posted via CrackBerry App

[018125]

Hi,

Is anybody else experiencing an issue where Spotify isn't working properly? When I load a playlist and press play, it plays 2 seconds and then stops. It does this every time for 10-11 times and then finally starts playing properly. If I then skip to the next track or change playlists, it does the same 2 second play and then stops.

I've reset the cache and redownloaded playlists for playing locally (Spotify Premium) but no change. It does the same when streaming too.

Any ideas?

Thanks

Posted via CrackBerry App

I can't help, other than to say I don't have the same problem with my Z30 running 10.2.1.3175.

[Ben1232]

I'm not having that problem on Z30STA100-2/10.3.0.296 - Spotify Premium.

I would delete the Spotify app, restart the device then download Spotify again and check for updates in Snap to make sure you have the latest version.

Also could it be another device which has access to your Spotify account ?

Posted from my Z30 via CB10

[BBGeordie]

Thanks for the quick responses. I'll try a reinstall as per above. Also, didn't think about other devices :-)

Thanks again

Posted via CrackBerry App

[BBGeordie]

Tried the reinstall but no joy. Still the same issue and have checked it's not running on other devices. Help!

Posted with my Z30

[018125]

Tried the reinstall but no joy. Still the same issue and have checked it's not running on other devices. Help!

Posted with my Z30

What version of spotify and your OS are you running?

Also download Task Manager and check to see if there are other apps running in the background which could be conflicting.

[BBGeordie]

I'm running Spotify 1.1.0.113 with OS 10.2.1.2941

I downloaded task manager but no apps were conflicting. I killed pretty much everything!

Posted with my Z30

[Ben1232]

I'm running Spotify 1.1.0.113 with OS 10.2.1.2941

I downloaded task manager but no apps were conflicting. I killed pretty much everything!

Posted with my Z30

I would speak to Spotify from their website then. They have great support (At least for us premium subscribers).

Say you're using an S4 or something too lool

Posted from my Z30 via CB10

[BBGeordie]

Will do, thanks

Posted with my Z30

[BBGeordie]

The last post was obviously posted from my S4 ;-)

Posted with my Z30

[Renato22]

I�m having the same problem on my Z10 STL 100-1 with OS 10.2.1.537
It�s like a stuttering in the middle of the song. I�ve first thougt that it was a conflict with another app, but it doesnt seems to be the issue
I have the latest Spotify version 1.1.1.162 (released 6/25/214) according to Snap

Please let me know if you could solve this problem

Thanks!

[sgt_snacks-64]

I�m having the same problem on my Z10 STL 100-1 with OS 10.2.1.537
It�s like a stuttering in the middle of the song. I�ve first thougt that it was a conflict with another app, but it doesnt seems to be the issue
I have the latest Spotify version 1.1.1.162 (released 6/25/214) according to Snap

Please let me know if you could solve this problem

Thanks!

I get the odd bit of stuttering on Spotify using my Z30, but for the most part it works as intended, although quite laggy.

Posted via CB10

[BBGeordie]

I�m having the same problem on my Z10 STL 100-1 with OS 10.2.1.537
It�s like a stuttering in the middle of the song. I�ve first thougt that it was a conflict with another app, but it doesnt seems to be the issue
I have the latest Spotify version 1.1.1.162 (released 6/25/214) according to Snap

Please let me know if you could solve this problem

Thanks!

I contacted Spotify and they could only suggest a reinstall, which didn't solve the issue. If I clear the data and then relaunch the app, it works fine until I change playlists. Then it plays the new track for a few seconds and then no sound. The track's still playing but no sound. The only way to fix it is to keep restarting the track. Eventually it works but sometimes can take 10-11 restarts.
The latest Spotify update hasn't fixed it either :-(
I think I'm just going to have to put up with it .....

Posted via CrackBerry App

[redsaph]

Also have the same stuttering problem Renato22 has, but only when Spotify is left running while my STL 100-1's screen is off. What's weird though is that this only happened 2 updates before the latest one.

Does anyone have a crazy fix or something?

Sent from my BlackBerry smartphone.

[Renato22]

Update:
I've deleted spotify, went to the spotify's webpage and downloaded a version of the app for an android 2+ OS (v. 1.1.1.162) and sideloaded thru OS10 app for chrome.
The stutthering is no more.
But the silence after 2 seconds in the songsmade their appearence
So it seems to be an android version issue, just have to get the right one for your BB.

Problem is still not solve

[Oglon3r]

Very weird I use spotify daily and although I get some cracking occasional when I'm multi-tasking everything us fine. I'm using spotify 1.1.1.162 on 10.2.1.2160.
I usually update from aptoide without issues, OP have you tried messing with the settings? Check the streaming quality and download settings good luck.

Posted via z30 STA100-5 the only high end business device on the market