[heading4tomorrow]

I updated using sachesi and now I am getting OTA notification that there is a new version available but the listed version is same as what I am running.

Sent from Z30 on Tapatalk

[Zeridialous]

It sounds like your carrier may have pushed out the same release that you're currently running, have you tried allowing the update to install via Settings > Software Update? You can also try connecting your device to BlackBerry Link and allowing the update to install from there which usually dismisses the notification.

[samborithj]

Dear developer
I would like to update latest version , why I could not update? I follow setting > software update > click ( but it doesn't update, seem running update then just inform latest update device. My device version 10.3.1.1784,
Who know? Please kindly share link now

Posted via CB10

[heading4tomorrow]

It sounds like your carrier may have pushed out the same release that you're currently running, have you tried allowing the update to install via Settings > Software Update? You can also try connecting your device to BlackBerry Link and allowing the update to install from there which usually dismisses the notification.

Thanks. I forgot about trying Link.
Will try to see if this clears it.


Sent from Z30 on Tapatalk

[tli2000]

Thanks. I forgot about trying Link.
Will try to see if this clears it.


Sent from Z30 on Tapatalk

I updated mine via link and I'm also still getting the ota notification. Hope it works for you, it just didn't work for me

Posted via CB10

[pizzawheel]

A hard reset fixed it for me. This is a common issue on the Q5.

[tli2000]

A hard reset fixed it for me. This is a common issue on the Q5.

I've actually tried that before but I'll give it another go. Thanks

Posted via CB10

[heading4tomorrow]

Neither hard reset nor Link is fixing this issue.
What would happen if I hit update? Or how about if I go and update one release above what it's telling me to update? Would this get rid of the nag message asking me to update?

[redchilli88]

Neither hard reset nor Link is fixing this issue.
What would happen if I hit update? Or how about if I go and update one release above what it's telling me to update? Would this get rid of the nag message asking me to update?

You updated via sachesi. Your carrier has its own imprint on the same OS. Hit upgrade and it will install the missing files pertaining to your carrier.

Posted via Z30 or Red Passport.

[conite]

Dear developer
I would like to update latest version , why I could not update? I follow setting > software update > click ( but it doesn't update, seem running update then just inform latest update device. My device version 10.3.1.1784,
Who know? Please kindly share link now

Posted via CB10

You are on OS 10.3.1.2582 (software release 10.3.1.1784). That's one of the latest, so you're good.

Z30STA100-5/10.3.2.500