1. Ahmed Ragab's Avatar
    OK I drooped my z30 but a very short distance drop , nothing hardware wise happened , but as i picked up the phone it wont read the sim card and the blackberry logo next to the network meter disappeared , then i changed to a new sim card, and phone calls work normally now , but the blackberry logo is still not there , internet browser works fine , but anything blackberry related dont work , please help i don't know what to do
    09-16-14 03:56 AM
  2. KISS ARMY's Avatar
    Hi!!

    2 things you can try.

    1. Remove and re insert your SIM to make sure it's placed properly that it didn't get jarred out of position.

    2. Do a hard reboot. Press both the volume up and volume down buttons at the same time until your BlackBerry turns off. Give it about 10-20 seconds to make sure it's completely off. Then turn it on again.

    Good Luck!!

    Cheers!!

    Posted via CB10
    09-16-14 04:02 AM
  3. Ahmed Ragab's Avatar
    i tried all that thanks though ,,,,
    Hi!!

    2 things you can try.

    1. Remove and re insert your SIM to make sure it's placed properly that it didn't get jarred out of position.

    2. Do a hard reboot. Press both the volume up and volume down buttons at the same time until your BlackBerry turns off. Give it about 10-20 seconds to make sure it's completely off. Then turn it on again.

    Good Luck!!

    Cheers!!

    Posted via CB10
    09-16-14 04:36 AM

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