1. ziedk's Avatar
    Hi All
    A month ago i got a new Z30 purchased in France from ShopBlackberry.com. The friend who bought it for me sent to me and all was fine. I didn't take care of the OS version installed, configured it and tested it for two days. Everything was working fine. Then i updated OTA to 10.2.1.3247. Since then the rear camera does not work. It displays the "Camera can't" be started message. I tried almost everything, from downgrading to wipind SD card, to no avail. I am very frustrated as i use the camera a lot in my work (barcodes, documents, places...).

    Can anyone shred some light on this issue and a possible fix ?

    Thanks
    10-30-14 04:22 AM
  2. Uzi's Avatar
    Have you try security wipe or reload os using BlackBerry link?

    Posted via BlackBerry Passport
    10-30-14 04:44 AM
  3. ziedk's Avatar
    Tried security wipe multiple times and do reload with BlackBerry Link. reloads 10.2.1.3247, and camera still not working

    Posted via CB10
    10-30-14 05:58 AM
  4. Uzi's Avatar
    I'm afraid it's hardware issue

    Posted via BlackBerry Passport
    10-30-14 06:07 AM
  5. ziedk's Avatar
    Bump
    Anyone ?

    Posted via CB10
    10-30-14 02:07 PM

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