Having big issues with my Z30
OK what's happening with my phone is that it changes its sound profile to "All alerts off" by itself, and I depend on my phone for work.
I'm not quite sure how the issue started, and I'm almost running out of ideas. I have only one idea left, and just I case it doesn't work I'm going to need your help.
IMO this issue started when I did the official 3175 OTA update. I already had the 3175 leak installed, so the update was only 5MB. Almost at the same time of the update I bought this bluetooth headphones (LG Tone+ something).
So, every now and then my phone would change profile to mute, for no apparent reason, and it used to happen a LOT when I had the bluetooth headphones, so I returned the headphones to the store because I thought that was the issue. So even after I returned the headphones the issue kept happening BUT not as often.
So this is what I have done so far with no success:
I wiped my phone, and did a restore after.
Wiped my phone, and did a restore to an older backup
I reinstalled an older Leak (can't recall the version) did a restore to old AND new backup, and nothing.
Then finally, I wiped my phone clean, stayed with the 3175 leak started from scratch, no restore. PROBLEM STILL HAPPENING!!!!
So my last idea is that there is an app that is changing the profile somehow, so I'm going to wipe my phone again and install no apps, if it keeps happening after that I have no clue what's going on. In the mean time I would appreciate anyone's help. THANKS In advance.
Posted via CB10Posted from my amazing white Z30 "Read, Analyse, research and write a wise response" BBM#28
- 06-07-2014, 10:55 PM #2
Yep something is affecting your profile state. Take it app by app and weed it out. Could it be a bluetooth peripheral altering your settings?
Posted via CB10
- CrackBerry Newbie
06-08-2014, 05:21 PM #3
- 5 Posts
The same has happened with my Z10. the phone was exchanged for a new one. I deliberately did not complete a restore in case there was an issue with a backup. Guess what? I've got the same issue and I have not installed half the apps I had before. both 3UK and BlackBerry have failed to come up with any solution.
Posted via CB10
- CrackBerry User
06-08-2014, 08:55 PM #8
- 20 Posts
Since you had a leaked version then did the OTA update, would it not be beneficial to backup your stuff, then reload the device to defaults to get all the updates OTA via official channels. See if the issue persists, if not then restore the backup. It may be something as simple as a variable went into an unknown state when changing from version to version.Day One Patch Media BBM Channel - C00015259
- Posted from my amazing white Z30 "Read, Analyse, research and write a wise response" BBM#28
- By bunky1971 in forum Buy, Sell, Trade - Sold / ArchivedReplies: 19Last Post: 07-07-2014, 01:21 PM
- By vanthol in forum BB10 Leaked/Beta OSReplies: 25Last Post: 06-17-2014, 03:47 PM
- By IamLadyK in forum General BBM ChatReplies: 1Last Post: 06-10-2014, 11:56 AM
- By Mapula margaret in forum Android Apps (Amazon Store & APK Files)Replies: 5Last Post: 06-08-2014, 06:22 PM
- By pudgedabarber in forum BlackBerry 10 OSReplies: 1Last Post: 06-08-2014, 06:49 AM