- CrackBerry Newbie
- 2 Posts
I have added 5 e-mail accounts to my relatively new Z30. This morning the device went into a strange mode. The 4G LTE message was replaced by 3G and I couldn't delete any e-mails. I turned it off and 30 minutes later rebooted it. E-mail for the past month had been deleted off all accounts on the device and from 4 of 5 servers on my laptop.
- 02-13-2014, 11:38 PM #2
You are not the first to encounter this. Several people have reported that their emails somehow have been erased from the phone and the server with no explanation. Were they imap, pop activesync accounts?
- 02-13-2014, 11:43 PM #3
Unfortunately I'm one of the unfortunate ones that lost all emails from both the Z10 and servers from 3 different accounts for exactly The past 30 days. I also lost all sms msgs. Bbm and oddly whatsapp msgs were left alone.
Absolutely no idea what happened. Tweeted BlackBerry help and never heard back.
Sorry to hear that.
Posted via CB10
- 02-14-2014, 07:38 AM #8
Is BBRY aware of this? I know it doesn't happen to everyone but it should happen to know one. They need to figure this out yesterday as one person losing all email from everywhere is one too many.
- 02-14-2014, 08:39 AM #10
- 02-14-2014, 10:38 AM #12
Belfast had it happen to him as well. Many people are "dismissive" of the problem but I have seen it in enough threads that it does seem to be a glitch happening to some people
- 02-14-2014, 10:53 AM #13
- 02-27-2014, 07:59 AM #14
Sent with my Z10, Q10, or Z30 on Verizon from Philly
- 02-27-2014, 08:20 AM #15
This is a pretty serious issue if a person has more than personal emails. Even then it would totally suck. Is the CB team even asking them about it?
- 02-27-2014, 09:00 AM #16
As for CB/Kevin, I mentioned this lost email problem and asked Kevin in the "1 year later, review the Z10" article /thread Kevin started. He never replied. Lol
Anyone want to start a thread That would get a reply from Kevin or the CB team on this subject?
Posted via CB10
- 02-27-2014, 09:25 AM #18
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