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  • 1 Post By howarmat
  1. ray689's Avatar
    CrackBerry Genius

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    Thread AuthorThread Author   #1  

    Default Can't update to latest 10.2

    I've had my Z30 for 4 days and my carrier has pushed the latest update but for some reason I can't update my phone. I tried OTA, link, and directly from the BlackBerry website and nothing is working. Also, one thing I noticed is the "boot time" states that it's August 20, 2013. How is that possible? Any ideas or thoughts would be appreciated.

    Posted via CB10
    Sent from my Z30
  2. #2  

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    did they push the update to the Z30? i havent seen any other Z30 update threads with people getting the update
    ~Matt
    Nexus 5, Z10 LE, White Lumia 521, 32GB Nook HD+ & 16GB PB, 32 GB Dell Venue 8 Pro
    @howarmat
  3. deezy87's Avatar
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    #3  

    Default

    Do the following

    Hold down the volume buttons until your Z30 resets, hold the buttons down until the loading circle pops up.

    Once it boots back up give it a minute and then try the OTA download...OR you can plug it in to your PC and upgrade via BlackBerry Link, if you haven't tried that as of yet!
    SIC MULTIWPE AND LOAD (BLACKBERRY 10 ONLY!) HERE

    Powered by BlackBerry Q10SQN100-5/10.3.x.xxxx
  4. ray689's Avatar
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    Thread AuthorThread Author   #4  

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    Quote Originally Posted by howarmat View Post
    did they push the update to the Z30? i havent seen any other Z30 update threads with people getting the update
    One person posted on here that they got it on their Z30 in the SaskTel thread.

    Posted via CB10
    Sent from my Z30
  5. ray689's Avatar
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    Thread AuthorThread Author   #5  

    Default

    Quote Originally Posted by deezy87 View Post
    Do the following

    Hold down the volume buttons until your Z30 resets, hold the buttons down until the loading circle pops up.

    Once it boots back up give it a minute and then try the OTA download...OR you can plug it in to your PC and upgrade via BlackBerry Link, if you haven't tried that as of yet!
    I did try both suggestions and got nothing. Just weird that the boot time says August 20th still.

    Posted via CB10
    Sent from my Z30
  6. deezy87's Avatar
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    #6  

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    Quote Originally Posted by ray689 View Post
    I did try both suggestions and got nothing. Just weird that the boot time says August 20th still.

    Posted via CB10
    Agree that the date showing is quite messed up...add me on BBM let's brainstorm there, if you're up for it. 2AF77CC0
    SIC MULTIWPE AND LOAD (BLACKBERRY 10 ONLY!) HERE

    Powered by BlackBerry Q10SQN100-5/10.3.x.xxxx
  7. ray689's Avatar
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    3,358 Posts
    Thread AuthorThread Author   #7  

    Default

    Quote Originally Posted by deezy87 View Post
    Agree that the date showing is quite messed up...add me on BBM let's brainstorm there, if you're up for it. 2AF77CC0
    Just did

    Posted via CB10
    Sent from my Z30

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