1. lumberjack2003's Avatar
    No matter the size or type, I'm not able to fully download any of my email attachments. The blue bar moves to about 75% completion and then just hangs there. I've been all over the phone and can't find any clues so I'm hoping there's some wisdom out there to be found...

    The email account is a Zimbra account and I use ActiveSync.
    05-26-15 08:25 AM
  2. MobileMadness002's Avatar
    No matter the size or type, I'm not able to fully download any of my email attachments. The blue bar moves to about 75% completion and then just hangs there. I've been all over the phone and can't find any clues so I'm hoping there's some wisdom out there to be found...

    The email account is a Zimbra account and I use ActiveSync.
    Setup a temporary Gmail or Hotmail account, send an email from Zimbra with attachment to that new account and see if you can download the attachment that way. If it works, then the issue is more than likely with Zimbra, if not then continue with the trouble shooting on the device.
    05-26-15 10:05 AM
  3. lumberjack2003's Avatar
    It works fine with a gmail account. Any ideas what I'm even looking for on the Zimbra side?
    05-26-15 10:20 AM
  4. lumberjack2003's Avatar
    Found the issue: https:// bugzilla.zimbra.com/show_bug.cgi?id=82900

    Bug was filed in 2013 and fixed in Zimbra version 8.0.5
    05-26-15 10:34 AM
  5. lumberjack2003's Avatar
    MobileMadness, thanks for your help.
    05-26-15 10:35 AM
  6. lumberjack2003's Avatar
    While my post with a link in it gets moderated...I wanted to at least mention that issue is a known bug on the Zimbra side. It's bug number 82900 and the fix was released in version 8.0.5. I'm on 8.0.3 and thus still have the problem.
    05-26-15 10:54 AM
  7. MobileMadness002's Avatar
    At least you know of the issue and the fact that zimbra needs to be updated.

    Posted via CB10
    05-26-15 11:28 AM

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