1. Cantik2011's Avatar
    My blackberry virtual expert tell that I have a software 10.2.1.3247 but on my settings it tells that I have only the software 10.2.1.2977. I reformated my phone last week and have my software update 10.2.1.3247 but after refornated it turned into 10.2.1.2977 please help me to get again my 10.2.1.3247 update.
    11-02-14 08:09 AM
  2. DaFoxGrey's Avatar
    11-02-14 09:36 AM
  3. jas1978's Avatar
    Go to Settings > About > OS
    There you can see the OS and Software version.

    I don't fully understand the difference in the numbers, but you should have the latest update.

    You can search the forum on why they use different numbers for the OS version and Software version.
    Can someone help me retrieve my software update 10.2.1.3247?-img_20141102_102320.png

    Posted via CB10
    11-02-14 10:28 AM
  4. Cantik2011's Avatar
    Thank you, I just try those things, but nothing happen.

    Posted via Z10
    11-03-14 04:00 PM
  5. DaFoxGrey's Avatar
    Thank you, I just try those things, but nothing happen.

    Posted via Z10
    Does your About screen look like the above image as far as Software Release, OS Version, and Radio Version?
    Does it have the same numbers as imaged above?

    Settings - About and choose OS from the drop down.
    11-03-14 06:30 PM
  6. Cantik2011's Avatar
    This is the image on my setting About

    Can someone help me retrieve my software update 10.2.1.3247?-img_20141104_222115.png

    Posted via Z10
    11-04-14 08:22 AM
  7. DaFoxGrey's Avatar
    This is the image on my setting About

    Click image for larger version. 

Name:	IMG_20141104_222115.png 
Views:	391 
Size:	73.3 KB 
ID:	312022

    Posted via Z10
    You currently have the updated operating system.
    As I said before "OS 10.2.1.3247 is Software version 10.2.1.2977."

    BlackBerry uses a numbering system to describe the the various sub part of there operating systems.
    Software Release is the package as a whole, it contains the OS Version which it the core system and Radio Version which is the cell phone system.
    The OS and Radio numbers will generally be a "higher" number than the Software number, but again the Software number describes everything.
    So, you have on your phone, now:
    Software version 10.2.1.2977 which contains OS version 10.2.1.3247 and Radio version 10.2.1.3140.

    There are no higher official release versions for your device at this time, with the except for "leaked", "hybrid", or "beta" BB10 OS's
    11-04-14 08:41 AM
  8. Cantik2011's Avatar
    These are really helped me. Thank you si much, now I just wait for the next updates.

    Posted via Z10
    11-05-14 09:31 AM
  9. PauloPImenta's Avatar
    Just downloaded this one today. 30 Megas. Any feedback?
    Can someone help me retrieve my software update 10.2.1.3247?-img_20141105_211824.png

    Posted via CB10
    11-05-14 01:19 PM
  10. DaFoxGrey's Avatar
    Just downloaded this one today. 30 Megas. Any feedback?


    Posted via CB10
    Small update released a few days ago from select carriers and yesterday from more, see:
    http://forums.crackberry.com/blackbe.../#post11044568
    Bluetooth tweaks, +64GB SD support, and limits on number of headless apps removed plus some other small improvements.
    11-06-14 04:32 AM
  11. PauloPImenta's Avatar
    Small update released a few days ago from select carriers and yesterday from more, see:
    http://forums.crackberry.com/blackbe.../#post11044568
    Bluetooth tweaks, +64GB SD support, and limits on number of headless apps removed plus some other small improvements.
    Thank you!

    Posted via CB10
    DaFoxGrey likes this.
    11-06-14 07:38 AM

Similar Threads

  1. Advice? Want to switch my son to Z30 from Samsung S2?
    By Variante Alta in forum BlackBerry Z30
    Replies: 22
    Last Post: 11-09-14, 10:24 AM
  2. Replies: 12
    Last Post: 11-05-14, 07:42 AM
  3. How to end BBM voice calls?
    By redsaph in forum General BBM Chat
    Replies: 3
    Last Post: 11-03-14, 09:07 PM
  4. Software from 10.2.1.3247 going back to 10.2.1.2977?
    By Cantik2011 in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 11-03-14, 01:34 PM
  5. Woke up to a dead passport. Time change issue?
    By Maddog24g in forum BlackBerry Passport
    Replies: 10
    Last Post: 11-03-14, 09:56 AM
LINK TO POST COPIED TO CLIPBOARD