1. SmileDahling's Avatar
    I feel like I just overlooked something major and am seeking clarification (or help).

    I bought my Z30 a few days ago but had to surrender my Z10 in order to purchase it. Since they didn't have any Z30's in store I was stuck waiting for it to arrive via the mail.

    I backed up my Z10 (which was running the leaked 1055) via link and just figured that I could restore (ie transfer) my data to my Z30 using the file.

    I just plugged my Z30 in and there is no option to restore from a previous backup.

    It's slowly dawning on me that I might not be able to do this...am I correct in my newfound realization?

    And, if so, is there any way I can extrapolate the data from the existing backup? I'm mostly interested in pictures that were on the device.

    Thanks, all.
    12-16-13 11:00 PM
  2. ray689's Avatar
    You didn't happen to sync your pictures to Box or to your computer did you? If not then maybe of you install the 1055 leak on your Z30 then you should be able to restore. I don't think you can restore to a lower OS from what I understand.

    Posted via CB10
    12-16-13 11:03 PM
  3. SmileDahling's Avatar
    Sigh. I didn't - I naively assumed that the pics would just be part of the restore option.

    I definitely plan on upgrading the Z30 to the 1055 update...although I'm not confident it will work.

    Does anyone have any experience with this? And know if I can extrapulate data?
    12-16-13 11:23 PM
  4. Paul86's Avatar
    Should be no problem. Just update the Z30 to 10.2.1.1055, then restore the backup that you made from the Z10

    Posted via CB10
    digi_ice likes this.
    12-16-13 11:55 PM
  5. BadGoliath42's Avatar
    Should be no problem. Just update the Z30 to 10.2.1.1055, then restore the backup that you made from the Z10

    Posted via CB10
    Exactly what I did. Works well. Newer version backups can't be restored on an older OS version, so you got to do it.

    And know that your pictures/music/videos might be in your computer library too, if you synced them. I mostly used backups for applications data and such, not for media.

    Posted via CB10 on my Z30
    12-17-13 12:00 AM
  6. digi_ice's Avatar
    I did the same. worked perfectly.
    Should be no problem. Just update the Z30 to 10.2.1.1055, then restore the backup that you made from the Z10

    Posted via CB10
    12-17-13 06:01 PM
  7. ikalinin's Avatar
    same here. I did a restore to the Z30 as well. I did NOT do system settings, however...
    12-18-13 04:36 PM
  8. SmileDahling's Avatar
    Update: you all were right. Once I installed the 1055 leak on my Z30 Link recognized the 1055 backup image created using my Z10 and allowed me to load it into my Z30.

    Yay! Thank you everyone.

    Posted via CB10
    12-19-13 02:19 PM
  9. ray689's Avatar
    Awesome glad it worked for you. Enjoy.

    Posted via CB10
    12-19-13 02:39 PM

Similar Threads

  1. QUESTION: what's the material of Z30's screen?
    By sirchocolate in forum BlackBerry Z30
    Replies: 8
    Last Post: 12-18-13, 11:06 AM
  2. Random reboot + call drop on OS10.2.1.1055
    By kaptanp3 in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 12-17-13, 04:11 AM
  3. BBM doesn't send message if wifi is ON.
    By swapnilsj in forum General BBM Chat
    Replies: 1
    Last Post: 12-17-13, 12:13 AM
LINK TO POST COPIED TO CLIPBOARD