1. dtsolov's Avatar
    Guys,

    Have a quick question - on my z30 voice/mute key is very sensitive - i.e it presses with almost no pressure on it. And it does not have a good "pressing" feedback. In other words it is very light to press and therefore sensitive.

    Is my z30 good and all of you have the same key and it's kind by design or should I replace it? Thanks.

    Posted via CB10
    11-27-13 04:27 PM
  2. b1gbleu's Avatar
    I disabled the shortcut with the mute button press after about 5 minutes of handling it. It should've been recessed instead of raised. I almost want to put the Commuter case on it to stiffen it up.
    miketko likes this.
    11-27-13 04:56 PM
  3. skilas's Avatar
    I disabled it too. Found that the voice control kept being activated in my pocket.

    Posted via CB10 on Z30
    11-27-13 09:54 PM
  4. anon721037's Avatar
    I disabled it too. Found that the voice control kept being activated in my pocket.

    Posted via CB10 on Z30
    How do you disable the voice control button.


    Posted from my Z30 with the CB10 App that doesn't work worth ****,
    11-27-13 10:09 PM
  5. skilas's Avatar
    Go into settings, then voice control. There is an option to disable activating it with the mute button.

    On another note, is there anyway to activate voice control without using the mute button. I disabled this, but still accidently activate it sometimes. I tossed it onto the passenger's seat today and it turned on.

    Posted via CB10 on Z30
    Ben1232 likes this.
    11-28-13 05:23 PM
  6. anon721037's Avatar
    Just app it's self is the only other one I know.

    Posted from my Z30 on CB10
    11-28-13 05:34 PM
  7. Jtaylor1986's Avatar
    Unfortunately this is a design issue. Overall this is the only area of the physical design where the phone is a step back from the Z10 as those buttons were nice.
    11-28-13 08:41 PM
  8. Danzr1's Avatar
    What was happening with my mute key was the back cover was pushing on it a bit so it was sort of half pushed in. It didn't click if you know what I mean. If you blew on it, it would go off! I shaved a bit of plastic from the inside of the cover and tad off the edge, not even noticeable, but the button has its full motion. Its still way too soft, but its a bit better. Helps if you use a case of some sort. I still find everytime I go to grab it I'm hitting that key and it will then unpause my music and start playing. Really annoying. I tried to compare to another in the store and the only thing they have it the Z10 and it feels much harder to press.
    theLynx and Jtaylor1986 like this.
    12-06-13 07:13 PM
  9. Jtaylor1986's Avatar
    What was happening with my mute key was the back cover was pushing on it a bit so it was sort of half pushed in. It didn't click if you know what I mean. If you blew on it, it would go off! I shaved a bit of plastic from the inside of the cover and tad off the edge, not even noticeable, but the button has its full motion. Its still way too soft, but its a bit better. Helps if you use a case of some sort. I still find everytime I go to grab it I'm hitting that key and it will then unpause my music and start playing. Really annoying. I tried to compare to another in the store and the only thing they have it the Z10 and it feels much harder to press.
    Exact same situation for me. I just popped the case slightly up around there and it is way better
    12-06-13 09:27 PM
  10. Ben1232's Avatar
    Go into settings, then voice control. There is an option to disable activating it with the mute button.

    Posted via CB10 on Z30
    Thanks skilas that was getting on my nerves!

    Posted from my Z30 via the CB app
    12-07-13 06:26 PM
  11. Danzr1's Avatar
    What about music? This button once hit unpauses music. Pretty annoying as well. At least with the voice command you had to hold it in. Also serves as the mute key when on calls.
    12-08-13 08:00 PM
  12. jhanks64's Avatar
    I've got an STA100-5 that is having the same problem. I'm trying to get it replaced by BlackBerry now.
    06-09-14 04:44 PM
  13. The Big Picture's Avatar
    Get a case which covers the button. Thats what I did and its fine after.

    Signature - Google wants your info. What are you gonna do about it?
    06-09-14 04:45 PM
  14. jhanks64's Avatar
    I had tried a case, but the key was so sensitive that that actually made it worse. I bought a second STA100-5 and noticed that it wasn't as bad. I compared the back covers and did see a slight difference, like a change had been made. I ended up trimming the back cover where the mute key is and that helped.
    It's interesting to note that the Verizon STA100-3 is different and not an issue. The switch seems to be less sensitive.
    06-16-14 01:37 PM
  15. theLynx's Avatar
    It is design issue, but you always can fix. All you need is to shave a bit of plastic on back cover of your Z30.

    Posted via CB10
    06-17-14 02:13 PM
  16. Easy-G's Avatar
    Guys,

    Have a quick question - on my z30 voice/mute key is very sensitive - i.e it presses with almost no pressure on it. And it does not have a good "pressing" feedback. In other words it is very light to press and therefore sensitive.

    Is my z30 good and all of you have the same key and it's kind by design or should I replace it? Thanks.

    Posted via CB10
    Hair trigger on mine as well. I think that's just the way it is.

    Posted via CB10 - Z30 STA100-5 10.3.0.296/.441
    06-17-14 02:22 PM
  17. Graheem's Avatar
    Thanks, this thread saved me going to a repair shop.
    06-17-15 09:01 PM

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