1. Satish Kumar Roy's Avatar
    Mine one week old z30 has display problem.Pressing the power button solves the problem.But it keep occurring.BlackBerry Z30 display problem-img-20140417-00142.jpgBlackBerry Z30 display problem-img-20140417-00139.jpg

    Has anybody faced such problem?

    Is it minor or major issue? Contacted the seller,but still waiting for reply.
    04-20-14 02:59 AM
  2. Elite1's Avatar
    First off, welcome to CrackBerry!
    Please update your profile to include device, carrier, and location. This makes it easier for others to help you.

    You can try a device reset first. (NOT the same as a restart.)

    Hold down your top button for about 30 seconds. Keep pressing it down, ignoring onscreen countdown and restart option, BB splashscreen, and black screen. The red LED will turn on. As soon as LED turns off, release the top key.

    Was anything better after that reboot?

    It is a big deal if this keeps occurring, and it is not usual.
    If it's still happening you most likely must replace the hardware under warranty and get a new Z30.
    04-20-14 05:12 AM
  3. Satish Kumar Roy's Avatar
    Thanks for your reply.But I already did whatever you mentioned.No improvement.I will ask seller for replacement.

    Thank you again.

    Posted via CB10
    04-20-14 09:11 AM

Similar Threads

  1. Switching from Z10 to Z30 issue . Please help me
    By R7abb in forum BlackBerry Z30
    Replies: 9
    Last Post: 04-26-14, 08:44 PM
  2. BlackBerry World Install Pending Forever!
    By Tbtbtstj in forum BlackBerry 10 Apps
    Replies: 4
    Last Post: 04-22-14, 03:51 AM
  3. BT Sport Audio Problem
    By fabio1 in forum More for your BlackBerry 10 Phone!
    Replies: 1
    Last Post: 04-21-14, 09:26 AM
  4. Some Apps have Major Lag and Crashing Problems
    By Mayank Sharma4 in forum BlackBerry OS Apps
    Replies: 1
    Last Post: 04-20-14, 11:00 PM
  5. Gesture problem on newest BBM on Q10 while selecting smilies
    By chicofehr in forum General BBM Chat
    Replies: 3
    Last Post: 04-20-14, 07:31 PM
LINK TO POST COPIED TO CLIPBOARD