1. Charliefr3sh's Avatar
    Hi guys, I'm having a HUGE problem with my z3. It shows a red "X" where the signal bars should be and shows "Unknown Error" where the network name should be.
    The camera doesn't work, it's says "The Camera can't be started". Video player and music player don't work, they give me "The file can't be played due to an unexpected error (3)" as soon as I open the apps. And there's no audio on any app or games.
    The mobile network quick setting does toggle off the network, it stays on even though it doesn't get any signal and it gives me a "Sim from unknown source" error.
    I've tried wiping it more than 15 times and I still get the same things. I've changed sims from different carriers that work on my z10 but still no joy.
    Your help will be really appreciated

    Posted via CB10
    06-19-15 01:54 PM
  2. Samar Wachasundar's Avatar
    Seems to me a case of faulty device, the network card is faulty. Replace at the earliest, if in warranty.

    Posted via CB10
    06-19-15 03:02 PM
  3. kdhingra307's Avatar
    have you installed leak recent or this is new device
    if leak installed try to use proper autoloader for Z3 and check again
    06-19-15 11:35 PM
  4. Charliefr3sh's Avatar
    have you installed leak recent or this is new device
    if leak installed try to use proper autoloader for Z3 and check again
    I've never installed leaks on my devices and it's on an official firmware release.

    Z3 STJ100-1 Unknown Error-img_20150617_192648.png
    Z3 STJ100-1 Unknown Error-img_20150617_192818.png
    Z3 STJ100-1 Unknown Error-img_20150617_192754.png
    Z3 STJ100-1 Unknown Error-img_20150617_192913.png

    Posted via CB10
    06-19-15 11:54 PM
  5. dreamz_gaurav's Avatar
    Time to get it replaced if it's under warranty. Definitely seems like a faulty device.

    Posted using Z30 on 10.3.1.2558
    06-20-15 12:42 AM
  6. altaf.s's Avatar
    Security wipe your device and check if you still get errors
    06-20-15 04:18 AM
  7. Charliefr3sh's Avatar
    Security wipe your device and check if you still get errors
    I've wiped it more than 15 times and there're still those errors and it's no longer under warranty.
    Everything thing was working fine until one day it just started not registering to the network but recognising the SIM, the audio went, followed by the unknown error.

    I'll try and reload using an autoloader and see if it works after that

    Posted via CB10
    06-20-15 05:56 AM

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