[dirtracer216]

When I plug my z10 into my mac via usb it doens't connect. I get a message on my z10 that says connecting to computer but noting on my computer. Anyone have any idea whats going on?

[Z10Joey]

Here's what i do. Setting, storage and access, switch USB mass storage to the on position. Good luck

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[dirtracer216]

I'll have to try that but I thought that would only allow access to whats on your sd card. Am I wrong?

[Z10Joey]

Actually your correct about that. Have you downloaded blackberry link .

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[CrownIsle]

Blackberry link will only work with Leopard and higher.......

Also, mass storage doesn't stay ON...seems like it has to keep being reselected to ON whenever you hook it up to the computer. Bummer.

[dirtracer216]

Yes I downloaded Blackberry link but still nothing happens when I plug my phone in. I think my mac is OS 10X.

[dirtracer216]

Correction MAC OS X 10.6.8

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[dirtracer216]

Still nothing. Any ideas?

[J2d2]

I'm 10.6.8 as well. I just plugged in my z10 and link asked to install. I would delete any blackberry programs on your mac and then just plug in the z10 and follow the instructions.

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[moeeom78]

Yes I tried to setup blackberry link for my Mac and had a difficult time connecting as well as backing up my data seems like mac's are not bbz10 friendly

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[moeeom78]

Check your software on your mac

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[dirtracer216]

I'm 10.6.8 as well. I just plugged in my z10 and link asked to install. I would delete any blackberry programs on your mac and then just plug in the z10 and follow the instructions.

Posted via CB10

I didn't have any blackberry programs on it when I started trying to connect. Then I downloaded BlackBerry Link and still nothing

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[dirtracer216]

Check your software on your mac

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Are you talking about the OS? It's MAC OS X 10.6.8.

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[dirtracer216]

Still nothing. Surely I'm not the only one with this problem

[shai404]

I can't get connected either on my mac

Posted via CB10....Z10

[dirtracer216]

I may have just found out why but I have to wait until I get home to see if it works. If you go into Settings on your Z10 and then Storage and Access and click on USB Connection. You can change it from Windows to MAC.

[J2d2]

You had to get link from somewhere? Delete and restart your mac and plug in. Let me know what.happens

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[J2d2]

Good one never noticed before. However mine is on auto detect

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[vagabond88]

@dirtracer216: "Settings/storage/access" ... That worked!! Thanks.. I was not happy the last 48 hours..

[dirtracer216]

Yes thats all it was. I plugged mine in last night after switching the settings and everything worked fine.

[centurionPizza]

Do you have parallels installed on your computer?

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[NewbieZ10US]

There are three or four threads on this topic, so hopefully Mac people with Snow Leopard will find this response. Like many mac people, I just haven't upgraded beyond 10.6.8 for many reasons (being able to use a lot of apps that work for me now being the main one...) So - the OP is correct, BB Link does NOT work with Snow Leopard - 10.6.8. There is no old version of BB Link for Z10. I went round and round trying to fix it. Finally I deleted all BB dmg files. Then I made sure my Settings were set up for Mac and USB Mass storage. I plugged into the USB port on the computer and just dragged and dropped all the files I needed onto my phone.

That still doesn't help with backup, however, since it appears that all drag-drop files went onto the SD card. So I made a backup of that card after copying everything over that I needed. I've only had this phone for a week, so I'll probably figure it out.

The only glitch I've found is that my ears (cute little elf ears that they are) tend to "dial" the phone when I'm talking on it, or worse - hang it up! So I've had to put it on speaker if I can't find my headset... any help with that would be cool.

Othern' that, It's a great phone. I travel overseas and into Canada, so having a GSM phone with a SIM card is wonderful. My former phone was with Sprint - Android Epic. This was an easy switch and Crackberry has been a lifesaver. My other phone had a physical keyboard. With talk to text and a well designed keyboard, I'm making the switch rather easily.

So Thanks to all for your wonderful input. I'm liking the BB community,