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  1. sunflexm's Avatar
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    Thread AuthorThread Author   #1  

    Default Z10 Turns off randomly

    Ive experienced random reboots since i bought the phone about a month ago and Iam aware of the general issue. But during the last few days the phone used to turn off at all. At first i thought i ran out of battery, but thats not the case. If i want to bring my phone back to live i have to pull the battery before pressing the on button otherwise it wont boot, anyone esle encountered that kind of behavior?

    Posted via Crackberry Z10
  2. the_g_man's Avatar
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    #2  

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    I also had that happen once. I had to hold the power button until the led light came on, then it booted like normal. My battery was at about 50% at the time.
    I've also had random reboots but not lately. They used to happen daily but always in the middle of the night. I confirmed this by checking the boot time in the options

    Posted via CB10
  3. Simmo3K's Avatar
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    #3  

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    I honestly think it's either a software bug with the battery, or the battery itself.

    Posted via CB10
  4. sunflexm's Avatar
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    It dont know why, but this certain issue seems to occur more and more offen in the past few days, and its pretty annoying

    Posted via Crackberry Z10
  5. kodiak99317's Avatar
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    #5  

    Default My new Z10 model STL100-3 powers off as well...

    My Z10 model ST100-3 powers off at random and I think I have the latest OS, 10.1.0.273. It is a PITA since I have a 64g mini SD in it and everytime, it has to re-index the card, which is over half full. At least it does not wipe the media card. Hoping BB fixes this issue asap. Thinking about this, it was pulled into power then it happened twice today. Never had it happen when on battery power only...
  6. Bdot-1's Avatar
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    #6  

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    Quote Originally Posted by kodiak99317 View Post
    My Z10 model ST100-3 powers off at random and I think I have the latest OS, 10.1.0.273. It is a PITA since I have a 64g mini SD in it and everytime, it has to re-index the card, which is over half full. At least it does not wipe the media card. Hoping BB fixes this issue asap.
    Its been 6 months now... a fix is "coming soon", as blackberry likes to label their mess

    Posted via CB10
  7. BlooDragoon's Avatar
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    #7  

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    Even I am facing the same issue. I have a z10 LE, and my device is turning off more frequently when I am using Mobile data.
    I have leaked 10.1.0.2354 os on my device.
  8. Mohammd Barham's Avatar
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    #8  

    Default

    my bb z10 is turn off randomly even the battery is more than 60 % , and when press the power button the red flash is appear and then nothing happened ,,,, plz any advice
  9. scrannel's Avatar
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    #9  

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    Quote Originally Posted by sunflexm View Post
    Ive experienced random reboots since i bought the phone about a month ago and Iam aware of the general issue. But during the last few days the phone used to turn off at all. At first i thought i ran out of battery, but thats not the case. If i want to bring my phone back to live i have to pull the battery before pressing the on button otherwise it wont boot, anyone esle encountered that kind of behavior?

    Posted via Crackberry Z10
    1. What OS is your phone running and who is your carrier? I have been reading that people who upgraded to OS 4181 have been experiencing random issues.

    2. Have you tried "shimming" your battery with a piece of paper to be sure it's tight in the case? I know, you shouldn't have to -- but it that solved it (and in some cases it has) then you know it's the battery and not the phone. (This is suggested by your need to pull and reinstall your battery).

    I am on T-mo USA and running their current release, 2006. Before updating I had a lot of reboots. All was OK, after OS update, then I dropped my phone and the battery popped out. For about three days after that I began getting random reboots. Then, suddenly, it stopped and is now stable again. (The way I can tell for sure that it's not sneaking a reboot in on me is by setting a SIM lock code).

    If your phone continues to behave this way, you probably need to take it back for service or replacement.

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