1. Gix1k's Avatar
    I had my Z10 connected to BAS. It encrypted my SD card. I then activated a Q10 and inserted the SD card. It told me it was locked by another device and I needed to format. I put the card back in the Z10, but the encryption option does not allow me to change. Does the Z10 need to be activated again to remove the lock? I really dont want to lose the data if I can save it.
    06-20-13 03:18 PM
  2. Baked's Avatar
    Nope as far as I know it's lost, you have to decrypt before wiping the device.

    Posted via CB10
    06-20-13 05:07 PM
  3. Ryoohk's Avatar
    Yep once you wipe the phone the encryption key changes

    Posted via CB10
    06-20-13 08:21 PM

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