1. emme101's Avatar
    Just bought the Z10 and have the most up-date-date operation system. I have noticed that the pictures folder will not open, and every time I tap on it it brings me to a app already active. So the only way I can see my photos is through the camera app or file manager. i'm new to BB so would appreciate if any one can help with a solution.
    02-07-14 05:47 AM
  2. jaydee5799's Avatar
    Hello and welcome to CB!
    When you got this Z10, did you install the newest OS? Which OS do you have? Sounds like a bad install. I think it will probably have to be installed again. Please give us some more details to work with here.
    02-07-14 05:53 AM
  3. emme101's Avatar
    Hi,
    When I bought the phone, it had an older version, and I installed 10.2.1.537. The problem occurred following the update(I think).
    02-08-14 07:36 AM
  4. girlsofly's Avatar
    i have the same problem!!! need help ASAP!!!
    02-23-14 11:41 AM
  5. Zais Velazco's Avatar
    I am having the same problem as well with my Z10. Is there any way to fix this.
    04-05-16 01:43 PM
  6. singh_288's Avatar
    Install the latest version (10.3). Hope that will solve the issue

    Posted via CB10
    04-05-16 09:45 PM

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