1. alwaro's Avatar
    Hello Everyone,

    I have a problem. Lets say that before i had to format my z10 I encrypted my memory card. Now it is impossible to retrieve the data stored on this card because of difference between softwares. Is there any solution to get these data from this card?

    Thanks for Your response!
    05-14-14 04:23 AM
  2. Richard Buckley's Avatar
    No


    Z10 Memory card encryption-img_20140514_053543.png

    Posted via CB10
    05-14-14 04:36 AM
  3. akOnalangBFmo's Avatar
    or maybe your SD card manufacturer can do something about it.
    05-14-14 04:52 AM
  4. Richard Buckley's Avatar
    or maybe your SD card manufacturer can do something about it.
    Unlikely since the cryptography is performed on the device using BlackBerry software. The key is generating by hashing the user password with a device generated and stored random value. When that value is gone, when the device is wiped, the key can not be generated.
    anon(3950127) likes this.
    05-14-14 07:05 AM
  5. KDB84's Avatar
    I believe you need to decrypt the card before updating your software, then re-encrypt it after the update. Otherwise, I think you're out of luck? Can you load the old OS version on your phone, decrypt, then re-upgrade and re-encrypt?
    05-14-14 10:00 AM

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