1. BBtikka's Avatar
    Hi all, for the last couple of days, I have been experiencing quite a few issues with my z10. Have any of you experienced a problem where your browser/ CB10/ music app just randomly closes on you while you're in the app ?

    Secondly, the ported apps - even skype hasn't been working at all. Gives me a weird error " system.apps unexpectedly closed" or some BS like that. This would also lead the touch on the phone to be unresponsive and later the handset crashing.

    This is getting quite annoying to be honest although I'm a huge BlackBerry fan. Just need to get these sorted ASAP.

    Anyone have any suggestions for me to try out?

    Thanks

    Posted via CB10
    06-03-13 08:12 AM
  2. Lendo's Avatar
    I'm on Rogers using 10.1.0.2354 and I've not had any of the problems you listed. Perhaps you should try using this OS. As far as Skype goes, maybe reinstall it.
    blakobecwa likes this.
    06-03-13 08:14 AM
  3. willowbeast's Avatar
    As much as it is a pain, you could try a security wipe and restore. I'm running the latest leak too and no issues. On rogers also.

    Posted via CB10
    blakobecwa likes this.
    06-03-13 08:23 AM
  4. SubCamp's Avatar
    Same here, I highly recommend installing the leak

    Posted via CB10
    blakobecwa likes this.
    06-03-13 08:27 AM
  5. BBtikka's Avatar
    I haven't had a chance to install a leak onto this one yet. Could you please provide me with the steps to do so? Is it similar to the legacy devices?


    Posted via CB10
    06-03-13 09:10 AM
  6. Jane Li's Avatar
    I'm on rogers and have the 2342 installed. I also flashes the radio and have no major issues.

    Every now and then when I open my browser or an app, it'll open up and get stuck sideways, but after I close and reopen, everything us fine.

    I deleted my skype,but for because I was having issues, I just didn't like it. I figure that I would reinstall when they update the app.

    I did a security wipe before I installed the leak.



    Posted via my white z10 on Rogers
    06-03-13 09:15 AM
  7. andyJH's Avatar
    06-03-13 09:24 AM
  8. billsterjito's Avatar
    Almost sounds like you have a low memory issue to me. Check to see if the RAM is running low. Maybe one of your apps has stalled on the background. (Android)
    I would try a reset before a wipe.

    Hold down the top button for 20 seconds and see how it goes after it comes back.


    CB10 App, Z10
    KDB84 likes this.
    06-03-13 09:32 AM
  9. nico2004's Avatar
    I'm on Rogers using 10.1.0.2354 and I've not had any of the problems you listed. Perhaps you should try using this OS. As far as Skype goes, maybe reinstall it.
    Same her no issues at all.
    06-03-13 09:33 AM
  10. John Pawling's Avatar
    Not having any problems with the official Rogers release.

    I don't use Skype on my Z10 though.

    Posted via CB10 v1.4.2 on my Zed10 10.1.0.273 on Rogers
    06-03-13 09:34 AM
  11. BBtikka's Avatar
    Almost sounds like you have a low memory issue to me. Check to see if the RAM is running low. Maybe one of your apps has stalled on the background. (Android)
    I would try a reset before a wipe.

    Hold down the top button for 20 seconds and see how it goes after it comes back.


    CB10 App, Z10
    Is there a way to check if I have any apps stalled in the background. ? I just did a reset and it shows me that u have 1 gig ram free. Any other suggestion?

    Posted via CB10
    06-03-13 09:52 AM
  12. bitek's Avatar
    Might be corrupted install. Do the wipe and then clean install

    Posted via CB10
    06-03-13 09:54 AM
  13. billsterjito's Avatar
    S omeone correct me if I am wrong but I believe that a restart will "kill" any running apps.
    1G of operating RAM sounds right to me.


    That's all I've got for help on this subject, hope you get it figured out.
    Sorry!


    Be sure to post the solution if you find one I will continue to follow this tread

    Good Luck

    CB10 App, Z10
    06-03-13 09:59 AM
  14. BBtikka's Avatar
    I shall backup - and reinstall the os. And let you all know if it solves the issue

    Posted via CB10
    06-04-13 10:16 AM

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