Z10 issue with BBM - wont open!
I got my z10 from EE yesterday, and frustratingly my BBM is not working. Everytime i try to open the application it says
BBM Error
Unable to Connect
You need a data plan to use BBM. Please contact your service provider for details.
All other data applications like email facebook and twitter work fine, my signal has the capital G in it, and theres a blackberry logo next to the signal.
If this doesnt get solved by tomorrow, im taking it back.
Anyone have any ideas how to fix this?
Re: Z10 issue with BBM - wont open!
I would get that happening on my 9800 once in while when my 5year old would accidently be messing with settings. Don't have a z10 yet, so not sure about setting but check to see if data services is on or off. when I had issues with bbm data services was off.
Request new service books!
Have you tried requesting new service books? It's been some time since I've been on a BB (:o) but I think this might do the trick for you.
See this URL for an exhaustive How-To: http://forums.crackberry.com/tips-ho...ks-how-115031/
Also ensure your timezone and time is set properly. Not having that correct will definitely cause some anomalous behavior.
Sean-Colin
Z10 issue with BBM - wont open!
There are no more service books in bb 10 I'm afraid! Time is also correct... Thanks for the suggestion though :)
Z10 issue with BBM - wont open!
To switch blackberry ID, in bb10 you need to security wipe the device - I've done that three times, tried with three different blackberry IDs. Still no joy. This is either a defective phone, or the network people aren't doing something right!
Z10 issue with BBM - wont open!
Might be the network then... So your bbm worked fine until the number was changed?
Z10 issue with BBM - wont open!
Hi,
What network are you on?
Sent from my iPad using Tapatalk HD