[Lolerica Smekerica]

Can someone tell me exactly how to do a hard reset on bb z10 , stl100-2 ?
I want the phone to be in its original state where ill have to update it to 10.2 and stuff like that , i just want it to be fresh again.
Thanks in advance!

[Elite1]

Which OS version are you on now?

From your post, I can't tell if you actually mean a hard reset or not. Hard reset is basically a restart to refresh phone a bit, a "deeper" restart. Is that all you're looking for?

Press top key and keep holding it down. Ignore onscreen options to Restart and any black screens. The red LED will flash, then release top key as soon as you see the white BlackBerry 10 logo right afterward.

[Lolerica Smekerica]

Yeah im not sure i used the right word either , i thought there were only soft and hard reests ? I want to do the biggest one ? Is the factory reset what im looking for or ?(Like a windows re install)

[Its Spade]

factory reset deletes everything from your phone

[Lolerica Smekerica]

Yeah i pretty much dont care , ill just enter my accounts inside again and transfer music , no problem , so the factory reset is what im looking for , right ?

[FF22]

Swipe down and open Settings. Security and Privacy, Scroll around and find Security Wipe. It can take anywhere from up to an hour to 5 or 6 hours depending on how much data needs to be erased.

[Lolerica Smekerica]

Is it the same (or even better) if i'd just enter the blackberry link on my computer and press factory reset?

[Elite1]

They're probably equivalent. Do you have data that needs backing up first?

If not, just do the Security Wipe as described above and don't bother connecting to PC.

[Lolerica Smekerica]

No data needed to save, just want a fresh install for a bit better speed , thanks everyone , will do the security wipe

[FF22]

You might speed the process if you clean up manually first. Erase as many files as you can and UNinstall/delete apps. Then go for it.