z10 error: www.bberror.com/bb10-0015
I started a security wipe on my Z10 and after 8 hours it still wasn't complete, I looked it up and it said it can take quite a long time so I didn't think much of it and let it continue over night. When I woke up the following error was displayed on the screen:
BlackBerry 10 OS error codes - US
I opened the site and it advised me to reload the device software. I opened bb link and tried to reload the software and link gives me the following error "An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists."
I tried disabling the firewall and antivirus in case one of them was preventing link from accessing the internet but it didn't work.
Any ideas on what I could try? It would be much appreciated
- CrackBerry Genius
11-13-2013, 05:56 AM #2
- 2,082 Posts
I solved this problem with my Z10 by using an autoloader for a leak. You could also use an auto loader for a developer release. Then link should be able to install the latest release from your carrier. This assumes that the problem is a corrupted file system. If you have a hardware memory error you will need to exchange your phone.
Posted via CB10
- 01-03-2014, 09:51 AM #5
Or you can go to the OS subforum here on Crackberry and find an Autoloader for the OS you need or even run the Autoloader for a Leak (which is what I did when my would not respond).
- 07-28-2014, 10:07 AM #7
- 08-03-2014, 09:30 AM #10
Have you tried running BBLink and attaching via the usb cord?
Try a restart:
Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.
If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
Have you tried pulling the battery, leave it out for 10 minutes and replacing it?
- CrackBerry Addict
09-13-2014, 10:59 AM #12
- 907 Posts
Link is a software from blackberry...
Go to www.blackberry.com/link to get it.
Download it.... Install it and then use the software to reload the OS on your phone.
Posted via CB10... and my awesome Z10Flick typing on BB10 is awesome... and so is the Hub... pure addction
Z10 STL100-1 10.2.1.2228 (2229 Radio), BlackBerry PlayBook 32, Samsung Omnia i900 WM6.5 (Retired)
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