1. Randy Lim's Avatar
    I have problem with my Z10... the screen blank slowly and then it looks like turn off but the LED light still on.... I don't know what must I do for this phone... I love my Z10 but it really crazy now... I have this Z10 almost 1 year... help me please?
    (sorry for my bad English )

    Posted via CB10
    03-04-14 07:08 AM
  2. jaydee5799's Avatar
    Hi and welcome to the CB forums.
    Which OS do you have on the phone and are you willing to reload the OS?
    03-04-14 07:46 AM
  3. BigBadWulf's Avatar
    What do you do to get the screen back on?
    03-04-14 07:49 AM
  4. Randy Lim's Avatar
    My Os is 10.2.1.537 ...

    Posted via CB10
    03-04-14 08:10 AM
  5. Randy Lim's Avatar
    Just take the battery and put in again just like reboot but somtimes it get same error when reboot so I take it again and put it again...

    Posted via CB10
    03-04-14 08:12 AM
  6. BigBadWulf's Avatar
    Sounds like a corrupt OS to me. Try using the autoloader for 2141. Make sure and backup first.
    03-04-14 08:32 AM
  7. Randy Lim's Avatar
    Btw can I reload the os without auto loader? With BBLink maybe :3 I will wipe it first and then I do it

    Posted via CB10
    03-04-14 08:34 AM
  8. nadyarusly's Avatar
    hello...
    i also hv problem with my bb z10...
    same like yours
    my z10 screen suddenly go dark by slowly
    can't run anything...
    it not totally dark, still hv light but so lighter and nothing appear...
    someone can help me?

    (sorry with my broken english)
    07-14-14 07:59 AM
  9. FF22's Avatar
    What version of the phone, Stl100-1, 2, 3 or 4? Which OS?

    How long have you owned it? Warranty?
    07-14-14 09:50 AM
  10. FunnyMicro's Avatar
    I have problem with my Z10... the screen blank slowly and then it looks like turn off but the LED light still on.... I don't know what must I do for this phone... I love my Z10 but it really crazy now... I have this Z10 almost 1 year... help me please?
    (sorry for my bad English )

    Posted via CB10
    Their telephone is due to the heat above 20 degrees Celsius . trying to enter into the refrigerator for 5 minutes and start the phone normaly. good luck
    08-27-16 03:01 AM
  11. BigBadWulf's Avatar
    Their telephone is due to the heat above 20 degrees Celsius . trying to enter into the refrigerator for 5 minutes and start the phone normaly. good luck
    Did you catch the date on that post? Randy moved on, and got himself a Priv...

    http://forums.crackberry.com/blackbe...oblem-1083724/
    08-27-16 05:23 AM

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