1. vagos2006's Avatar
    Battery is shot probably, I don't think this has anything do to with hardware, software. I could be wrong
    04-03-14 01:24 PM
  2. PoppySeeds's Avatar
    You are actually turning the phone OFF. Pressing Lock Button and selecting OFF?

    Then there is a short. (Does the clock keep running in the OFF state or does the phone quickly grab the time from the cell network?)
    Lol yup, phone is legit turned OFF. The whole 3 second power button holding etc.

    Posted via CB10
    04-03-14 02:54 PM
  3. PoppySeeds's Avatar
    Do you have an SD card in the phone?

    I had a corrupt one in mine which caused a battery drain some time back.

    If you do try removing it and see if the problem persists.

    Posted via CB10
    I just tried that...doesn't seem to be helping

    Posted via CB10
    04-03-14 02:55 PM
  4. PoppySeeds's Avatar
    Any Android apps? The Free Task Manager is also in BB World and shows running Android apps and can kill them.

    Do you have good cell coverage - searching for signal can deplete a battery.
    Am in an area with great cell coverage. Got the Task Manager app. Screenshot posted below. it seems to have the "standard" android modules running; I've since killed them to, just in case.


    Z10 charging weirdly. (screenshots inside)-img_20140404_034251.png

    Posted via CB10
    04-03-14 02:58 PM
  5. Thalestr's Avatar
    Battery is shot probably, I don't think this has anything do to with hardware, software. I could be wrong
    Read the first page please. He has tried multiple batteries.

    Posted via Z10
    04-03-14 03:31 PM
  6. FF22's Avatar
    I'm not an engineer but I'd suspect that if the phone is losing power while actually OFF, there is something HARDWARE amiss. But that is only my supposition.
    PoppySeeds likes this.
    04-03-14 04:24 PM
  7. PoppySeeds's Avatar
    UPDATE: I've given the phone to the BB service centre. They said they'll have a look into it and it could take upto 3 weeks for repairs etc.

    They've given me a loaner Z10 in the meantime. I'll restore it to how my handset was before giving it in and see if I am experiencing the same issues. This should sort out the Hardware vs. Software debate. OP will deliver. Sit tight.

    In other news: Thanks for all your insight, guys. Really appreciate it
    Thalestr and FF22 like this.
    04-04-14 03:02 AM
  8. PoppySeeds's Avatar
    The problem doesn't exist after complete data migration to the loaner device.

    BlackBerry service centre called saying that they found a problem with the hardware and it will take upto 3 weeks to sort out. Oh well, I guess I'll have to wait till then.

    Thanks guys!

    Posted via CB10
    FF22 likes this.
    04-05-14 07:52 AM
  9. m3ach's Avatar
    The problem doesn't exist after complete data migration to the loaner device.

    BlackBerry service centre called saying that they found a problem with the hardware and it will take upto 3 weeks to sort out. Oh well, I guess I'll have to wait till then.

    Thanks guys!

    Posted via CB10
    Well at least they've found a problem, hopefully it will now be fixed for you.

    Not sure why it should take three weeks though that sounds like a really long time, surely it would be more cost effective to give you a new one!

    Posted via CB10
    FF22 likes this.
    04-05-14 08:04 AM
  10. afanasjevv's Avatar
    04-05-14 08:15 AM
  11. m3ach's Avatar
    I want one of those!


    Posted via CB10
    04-05-14 12:56 PM
36 12

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