1. nb17's Avatar
    I Love my phone and I'm really hoping someone can help me fix it. I tried sending a message, and I looked at my phone a minute later and it wasn't there, so I retyped it and sent it again, and it did not show up again, so I restarted my phone, well tried to. It came onto the normal blackberry screen, but then it went black again. It will not turn on, but there is a sequence of 5 red led light flashes. One, then three faster, and then one again. I have tried pulling the battery, charging it, etc. Nothing has worked. I tried connecting it to blackberry link and it said it could not connect to my device. So I tried to reload the software.but it wont get past saying, initializing software. I also tried updating the software straight off of the internet and nothing.



    HELP PLEASE!
    09-25-13 04:59 PM
  2. UND_OSU's Avatar
    This happened to me and I just ended up getting a replacement phone. I tried the same things you did, but failed to work. Maybe someone else has had better luck. On a more positive note, my replacement phone has been perfect. My original would only get about 6-8 hours of battery life and I hardly use my phone, where as the replacement gets me through almost two days!
    09-25-13 05:03 PM
  3. chickenman18's Avatar
    Mine did the same thing. Take it back to your carrier. They told me the motherboard was fried.

    Posted via CB10
    09-25-13 05:35 PM
  4. New_Z10's Avatar
    Dead phone.

    Posted via CB10
    09-25-13 05:43 PM
  5. rcs36's Avatar
    Have you tried a leaked autoloader instead of link?
    09-25-13 05:44 PM
  6. Thunderbuck's Avatar
    Nope, I had it happen to me, too. Tried autoloaders, tried everything I possibly could. Took it back to the retailer.
    09-25-13 05:51 PM
  7. SDM7171's Avatar
    Me too. It is not recoverable
    09-25-13 06:04 PM

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