10-29-13 08:20 AM
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  1. Biggfoot's Avatar
    Biggfoot
    A friends Z10 on bell won't pick up 10.2 through software up or Link any thoughts?


    Posted via CB10
    katco83ca likes this.
    10-28-13 10:17 AM
  2. ital1's Avatar
    ital1
    There is one other method that you can try; you can go directly to the BlackBerry website using IE to try and download the latest OS: BlackBerry 10 Software Updates - New Update Software for BlackBerry Smartphones - Canada
    10-28-13 10:23 AM
  3. Biggfoot's Avatar
    Biggfoot
    Thanks I'll get my friend to try it



    Posted via CB10
    10-28-13 10:58 AM
  4. ital1's Avatar
    ital1
    Np; I hope it works
    10-28-13 11:14 AM
  5. b1gbleu's Avatar
    b1gbleu
    I clicked the link, it took me to the BlackBerry site, I clicked on the link for updating from the phone and an info box appeared. I zoomed to read it and it's stuck half on and half off the screen. Attempts to move it are futile. It just bounces around like it's held by rubber bands. I have to zoom out to move it. I guess they don't test their own site using a BlackBerry.
    10-28-13 11:29 AM
  6. ital1's Avatar
    ital1
    Originally Posted by b1gbleu
    I clicked the link, it took me to the BlackBerry site, I clicked on the link for updating from the phone and an info box appeared. I zoomed to read it and it's stuck half on and half off the screen. Attempts to move it are futile. It just bounces around like it's held by rubber bands. I have to zoom out to move it. I guess they don't test their own site using a BlackBerry.
    We updated a colleague's phone using this method and didn't have the same issue.
    10-28-13 11:39 AM
  7. b1gbleu's Avatar
    b1gbleu
    Maybe it's 10.2 causing it.
    10-28-13 11:42 AM
  8. Biggfoot's Avatar
    Biggfoot
    It's showing the same problem for my friend also


    Posted via CB10
    10-28-13 11:42 AM
  9. ital1's Avatar
    ital1
    Originally Posted by b1gbleu
    Maybe it's 10.2 causing it.
    Did you click on the link on your PC browser? We had to use this method because my colleague did not have access to BB Link while at work. It was at the time of the 10.1 MR release; the process ran very smoothly for us. An autoloader prompt displayed on screen and it was a simple update.
    10-28-13 11:46 AM
  10. jrocke0w0's Avatar
    jrocke0w0
    Mine is on Bell as well. No issues tho.

    Posted via CB10
    10-28-13 12:38 PM
  11. katco83ca's Avatar
    katco83ca
    It's Still A POS and won't update any of the 3 ways! I'm about to flush or smash it.. I'm irritated beyond believe and I'm tired of hearing how great 10.2 is and not being able to get it!
    10-28-13 02:05 PM
  12. Roscopcoletrain's Avatar
    Roscopcoletrain
    try doing a factory reset to it?
    10-28-13 02:18 PM
  13. katco83ca's Avatar
    katco83ca
    I'm tired of losing everything and putting it back the way I want it this is the 3rd z10 I've had.. I love BlackBerry but this phone and my luck suck!

    Posted via CB10
    10-28-13 03:04 PM
  14. katco83ca's Avatar
    katco83ca
    Oh I Called Tech Support The 10.2 Isn't Out For Bell! They Told Me A Couple More weeks!

    Posted via CB10
    10-28-13 03:50 PM
  15. Makaveli@Beta's Avatar
    Makaveli@Beta
    Lol why didn't you so that before starting this thread???

    Posted via CB10
    10-28-13 05:38 PM
  16. goku_vegeta's Avatar
    goku_vegeta
    Trusted Member
    Q&A Team
    Originally Posted by katco83ca
    Oh I Called Tech Support The 10.2 Isn't Out For Bell! They Told Me A Couple More weeks!

    Posted via CB10
    Tech support lied to you. It's already been released on Bell.

    Sent from my SM-N900W8 using CB Forums mobile app
    10-28-13 05:52 PM
  17. b1gbleu's Avatar
    b1gbleu
    AYS? Just backup with the link program and download the 10.2.0.1791 and 1792 radio files from the forum, run the exe's . then restore the data and put your passwords back in.
    10-28-13 05:53 PM
  18. yeosy1962's Avatar
    yeosy1962
    Option, connection wifi, swipe top setting, hitting software upgrade. Auto Searching...
    10-29-13 12:59 AM
  19. scrannel's Avatar
    scrannel
    You're not currently running a leak, by any chance?
    10-29-13 08:15 AM
  20. KemKev's Avatar
    KemKev
    Originally Posted by katco83ca
    Oh I Called Tech Support The 10.2 Isn't Out For Bell! They Told Me A Couple More weeks!
    You are kidding, right?
    10-29-13 08:20 AM
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