1. Mayur Saparia's Avatar
    Hi,

    I had given my z10 to service center for repair and today i got it back after 1 month. I must say BB after sales support is worst in India.
    Now when i trying to restore my backups I am getting some different errors everytime.

    At moment i am getting this one

    Restore skipped for the following archive(s) because they are not available on this device:
    Application Data
    Media
    Settings
    This is really frustrating. I have also wiped my phone few times today but no success. Also using latest version of LINK.

    Anyone out there to help?
    07-10-13 07:52 AM
  2. diegonei's Avatar
    Feels like the backup and the OS running on your phone don't match. It's fairly safe to assume that they send you a device with the OS version they had available at the time.

    If you can figure out which OS version you had, you can search for an autoloader or use Sachup to grab/load it.

    Other than that...
    Mayur Saparia likes this.
    07-10-13 08:00 AM
  3. Mayur Saparia's Avatar
    Feels like the backup and the OS running on your phone don't match. It's fairly safe to assume that they send you a device with the OS version they had available at the time.

    If you can figure out which OS version you had, you can search for an autoloader or use Sachup to grab/load it.

    Other than that...
    First of all thank you very much for response.
    Where can i find older version of OS? and any instructions on how to install it?

    I don't remember what version i had. But if i find out how to install previous versions i would try each and every older versions lol.

    Currently having 10.1.0.1720
    07-10-13 08:14 AM
  4. paper_monkey's Avatar
    First of all thank you very much for response.
    Where can i find older version of OS? and any instructions on how to install it?

    I don't remember what version i had. But if i find out how to install previous versions i would try each and every older versions lol.

    If you do a search of the forums you'll be able to find tons of threads (and in those threads, tons of Crackberrians) that will be able to help you out.

    On the up side, only one month for repair from BB is actually quite good in my experience...

    Currently having 10.1.0.1720
    Mayur Saparia likes this.
    07-10-13 08:26 AM
  5. Mayur Saparia's Avatar
    thanks... i am checking other threads for OS files. hard to find older versions.

    one month is too much. if you give iphone for repair you get it done with in a week. cost of Z10 and iPhone are almost same then why no good after sales support like apple.
    07-10-13 08:50 AM
  6. Mayur Saparia's Avatar
    I have no luck yet...
    07-10-13 10:36 AM
  7. Kris Simundson's Avatar
    Do you have a STL100-1, 2, 3, or 4
    Mayur Saparia likes this.
    07-10-13 03:16 PM
  8. Kris Simundson's Avatar
    http://forums.crackberry.com/bb10-le...-4-5-a-825730/

    http://forums.crackberry.com/bb10-le...2354-a-812416/

    Just some autoloaders if you have a -1.

    Otherwise snoop around in that section for more loaders
    diegonei and Mayur Saparia like this.
    07-10-13 03:21 PM
  9. Mayur Saparia's Avatar
    http://forums.crackberry.com/bb10-le...-4-5-a-825730/

    http://forums.crackberry.com/bb10-le...2354-a-812416/

    Just some autoloaders if you have a -1.

    Otherwise snoop around in that section for more loaders
    I have Z10 STL100-1. I have never tried leaked OS but let me try my luck if that fix restoring issue for me. Thanks for links
    07-10-13 11:01 PM
  10. paper_monkey's Avatar
    From what i've read around here, if Kris can't help you fix your problem then it likely can't be fixed. Good luck, and let us know how you make out!
    07-11-13 08:19 AM
  11. Mayur Saparia's Avatar
    From what i've read around here, if Kris can't help you fix your problem then it likely can't be fixed. Good luck, and let us know how you make out!
    You are right. BTW i couldn't find any way to restore backup. so i manually added all contacts and lost all other app and settings.
    08-03-13 07:51 AM

Similar Threads

  1. BlackBerry Q10 'double typing issue'
    By ewemazing in forum BlackBerry Q10
    Replies: 2501
    Last Post: 06-30-16, 06:04 PM
  2. BB Z10 and iPhone 4S - battery comparison?
    By ZAPSU in forum BlackBerry Z10
    Replies: 23
    Last Post: 07-13-13, 07:46 PM
  3. Issue with Reader Mode
    By legaldeejay in forum BlackBerry Q10
    Replies: 4
    Last Post: 07-10-13, 03:18 PM
  4. Replies: 2
    Last Post: 07-10-13, 07:24 AM
  5. 10.2 Z10
    By Peter Charlton in forum BlackBerry Z10
    Replies: 2
    Last Post: 07-10-13, 06:33 AM
LINK TO POST COPIED TO CLIPBOARD