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Hey, I've just received 10.3.3.1435 through phone software updates. Now it won't back up using BlackBerry Link, non of the back up options work. The back up setting process got extremely slow and finally says "Backup did not complete ". Any Idea would be appreciated.
Posted via CB10
First of all I assume you are using windows 7 on your pic or running windows 7 compatibility mode on windows 10.
Secondly are you running iTunes ?
If so ...To rename the iTunesPrefs.xml file;
Turn on Show hidden files and folders.
Navigate to C:\Users\<userid>\AppData\Roaming\Apple Computer\iTunes\
Rename the iTunesPrefs XML file file to iTunesPrefs.old.
Finally try a custom back up and do it in parts, contacts etc, media
I'm currently using Windows 10 pro and even can't use custom backup because it wouldn't load! And no ITunes!
Posted via CB10
Hi my z10 keep on re-updating, I dont know why it happen?
Posted via CB10
Have you tried reinstalling link?
Blackberry Link doesn't work with Windows10.
And there won't be any updates.
I've had this problem before, and it's not limited to only Z10.
When you back up using Link, try doing one backup at a time - media, contacts, etc. You can restore each one, and it has the added benefit of weeding out potential issues.
Posted via CB10
Yes it does. I'm running it on Win 10 just fine.
No more updates for it is true, however.
I did have to uninstall and reinstall after the Win 10 Anniversary Update, but that was it.
Using 10.3.3.2205 (SR 10.3.3.1463) on a Z10.
Joel
It seems to be hit or miss. I have had no trouble using Link with Windows 10 (aside from the fact that it's a terrible piece of software), but I know others who can't use it at all.
Posted via CB10
True.
But you can't just make a blanket statement that it just won't work on Win 10.
It would be more accurate to simply say, there have been problems in some cases. You just have to try it out.
Joel
It was all fine before getting the newer version of BlackBerry OS(10.3.3.1435). I used to backup my Z10 using Link on Windows 10 and no problem at all!!!
Posted via CB10
Officially, BlackBerry doesn't support Windows 10:
http://www.blackberry.com/btsc/KB38546
It may work, but BlackBerry doesn't care either way.
Shane.
All very true.
I will say that I updated my Win 10 machine to the Creators Update this weekend, and again, Link stopped working.
However, just as before, after an uninstall, reboot and reinstall (and one more reboot after installing), it's working again.
Joel
After updating BB z10 on 10.3.3.1463,my all sensors are unavailable
Attachment 421385 Can anyone have solution?
Posted via CB10
What app is that?
This thread is about backup problems with BlackBerry Link. I suggest you start a new thread about your issue.
Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.2205
La mise à jour est bonne mais qlq défaut y sont
Posted via CB10
La mise à contient des défauts
Attachment 421483
Posted via CB10
BB still selling BB10 phones, but they don't inform customers that they are incompatible with Win10!!
Seems rather nasty to me. They should be sued.
Sorry but of course talking about BB Link that only works with Win 7(on old desktop) after 10.3.3 update. Compatibility mode also doesn't help.
Actually, they are no longer directly selling any BB10 phones.
Some are still listed on the main BB site (Passport, Classic and Leap), but all of those direct you to Amazon when you click "Where to Buy".
ShopBlackBerry only lists the Dtek 50, Dtek 60 and Priv.
But they still recommend to buy and specifications don't warn that you must use an older Wndows OS to backup(protect) your data. Very deceiving I think. It's not like buying a used product "as is".
Actually I also have a Leap-same problem.
xxx
Link works for some folks in Windows 10. There's Ultimate Backup for those that don't.
Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.2205
Be aware that Ultimate Backup doesn't backup everything. For example, browser bookmarks aren't backed up. I'm still trying to get Link working, so that I can restore my bookmarks.
Shane.
