1. CrackBerry Question's Avatar
    my device turns off with 50-60% battery. when i plug in charger it start with 13% battery and when i remove charger it turns off showing 0% battery. i am facing this problem for 5days. please help me.
    06-27-16 04:52 AM
  2. jaydee5799's Avatar
    you either need to re-calibrate the battery or reload the OS. When was the last time the OS was changed?
    06-27-16 06:34 AM
  3. RoseBud68's Avatar
    Time for an upgrade.

    Posted via CB10
    06-27-16 03:22 PM
  4. farouqp ph's Avatar
    i had the same problem a while back and just calibrating the battery is a temporary fix. you have to drill down to the apps you run and for me it was android. i realized on formatting and re installation that before i installed android i would have good performance and battery life. the Z10 does not fare well with dual OSs so i have kept it with BB OS and battery life is as good as new
    06-28-16 01:23 AM
  5. RUU_CB's Avatar
    Could also be time for a new battery. Fortunately they are easy to change and pretty cheap on the CrackBerry Store or Amazon.

    Posted via CB10
    06-28-16 09:01 AM
  6. Someone7272's Avatar
    I sometimes have this problem if a battery is not fully charged before use. This is most likely because the phone overreads the actual remaining charge, and suddenly realizes that there really isn't that much juice left, so it turns off. You can prove this by attempting to switch the device back on after it turns off, and the battery will have gone from 50% to about 8%.

    If not then it's easy to get a replacement battery (or two - highly recommended! ) and swap them over.

    Be thankful you didn't have the problem where the phone turns off at 99%!
    Last edited by Someone7272; 07-07-16 at 10:37 PM. Reason: Add information about extra batteries
    07-07-16 10:35 PM
  7. skstrials's Avatar
    Time for a new battery. Just be thankful you can easily take the battery out on the Z10.


    Posted via CB10
    07-08-16 10:32 PM
  8. rawkerboi 07's Avatar
    A new battery won't help!
    It's a hardware issue which mostly occurs on ST-100-1!
    Try to search forum you will find some quick temporary fix!


    Posted via CB10
    07-09-16 11:06 AM
  9. Anthony J Marzilli's Avatar
    I just went through the same issue. My z10 was just shutting down, not charging, showing half bars and all. I just received a replacement battery today in fact and its been over 8 hours and all is good. My only concern now is the battery I bought. It claims to be 2860 mah but its size is too small as its factory size, i did research after i ordered and it wasnt good, so hopefully it doesnt blow up my phone while i wait for a factory pack i just ordered. you can get three packs for 12.00$ but that issue seemed to be the battery good luck!
    07-09-16 05:36 PM
  10. KMakhado's Avatar
    I have a shutting down problem. Well but if I switch of my data connection and charge my Z10 overnight I normally will not have any problems they next day

    Posted via CB10
    07-13-16 03:05 PM
  11. Someone7272's Avatar
    My only concern now is the battery I bought. It claims to be 2860 mah but its size is too small as its factory size, i did research after i ordered and it wasnt good, so hopefully it doesnt blow up my phone while i wait for a factory pack i just ordered. you can get three packs for 12.00$ but that issue seemed to be the battery good luck!
    Is it one of these "gold" pieces of junk?
    Why is my BlackBerry Z10 turning off while it's battery is 50?-bateria-premium-larga-duracion-blackberry-z10-l-s1-2680mah-806-mco4719503074_072013-o.jpg
    I've even heard that if you peel the gold sticker off one of these, you'll either find a genuine but well used LS1 battery, or even a fake battery with less than 1800mAh capacity and possible safety concerns. Stick to the genuine LS1 batteries.
    The truth about the "gold" batteries
    07-15-16 09:48 PM
  12. MrJAK's Avatar
    you either need to re-calibrate the battery or reload the OS. When was the last time the OS was changed?
    10-10-17 11:36 PM

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