11-09-15 02:45 PM
tools
  1. CrackBerry Question's Avatar
    CrackBerry Question
    Hello,

    I sold my z10 some days ago... Now the buyer can't activate the device, because of Blackberry Protect
    I have already deleted the device from my protect account...

    I Need help with this issue please What can the buyer do?!

    THX!
    11-09-15 01:25 PM
  2. Dave Bourque's Avatar
    Dave Bourque
    He needs the BlackBerry ID and password... I'm assuming that's where he's stuck correct? So you'd have to give that to him.

    Z30STA100-5/10.3.2.2639
    11-09-15 01:27 PM
  3. cia_man's Avatar
    cia_man
    Oh noooo

    Is there no other way... I can't give my Password away
    11-09-15 01:29 PM
  4. Dave Bourque's Avatar
    Dave Bourque
    you can change the password afterwards? Or he sends it back to you and you can disable BlackBerry Protect. I'm pretty sure that's the only way.

    Z30STA100-5/10.3.2.2639
    11-09-15 01:48 PM
  5. cia_man's Avatar
    cia_man
    You are so right man thx!
    11-09-15 02:27 PM
  6. ohaiguise's Avatar
    ohaiguise
    Can you not turn off BlackBerry anti-theft protection from https://protect.blackberry.com - log in and find your device in there.
    11-09-15 02:39 PM
  7. conite's Avatar
    conite
    Ambassador
    OP, if you removed the your old device from your online BlackBerry Protect list of devices, then if the buyer does a hard reset it shouldn't ask him for your BBID at all anymore.

    If you instead deleted your BBID account completely, then he has a brick forever.

    PassportSQW100-4/10.3.2.2789
    11-09-15 02:45 PM
« System Applications size increased 300% in one month? | Why its taking this so much time to do a wipe security? »

Similar Threads

  1. Blackberry Priv with BES12
    By Sebastien Boudrias in forum BlackBerry Priv
    Replies: 46
    Last Post: 01-05-16, 04:14 AM
  2. Android + Blackberry = Amazing - My Priv experience after a weekend
    By mstrblueskys in forum BlackBerry Priv
    Replies: 102
    Last Post: 11-13-15, 09:56 AM
  3. Priv - does it have the equivalent of "blackberry balance" for work/personal space?
    By CrackBerry Question in forum BlackBerry Priv
    Replies: 4
    Last Post: 11-11-15, 05:03 AM
  4. PRIV Sales Over The Weekend
    By crailey01 in forum BlackBerry Priv
    Replies: 8
    Last Post: 11-09-15, 06:53 PM
  5. Como e onde baixar um teclado virtual para BlackBerry 9800?
    By CrackBerry Question in forum BlackBerry Torch Series
    Replies: 0
    Last Post: 11-09-15, 10:12 AM
LINK TO POST COPIED TO CLIPBOARD