[Pegon_Fighter]

Z10 seem to act strange, doesn't connect to my computer what so ever, anyone got any solutions for it? kevin? bla1ze?

[mlsuf]

I can't but only got it today so will have another look tomorrow to see if I can work it out.

[mark37724]

Have no problems with my PlayBook.

[K4ate]

I can't and its driving me insane!

[Allen Sutedja]

same here too

[Allen Sutedja]

just got it yestersday .wanna tranfer data contacts from my 9780
the blackberry link and z10 cant connect but my 9780 can connect

[mundo472]

Mine had been working but stopped "seeing" my Z today. Rebooted PC; no joy. Rebooted Z; back in business.,

[R Field]

Me it really sucks BlackBerry Link won't even install or let me uninstall it on my laptop.

Keep getting these two errors

Error 2738 could not access vbscript run time for custom action

Error 1311 source file could not be found c:\users\useappdatlocatemwzseo.tmp\data1.cab verify that this file exists

Nobody has been able to give me an answer either here on crackberry or the BlackBerry support forums so I can't backup my z10 or use link at all.

I also have this annoying DOS window that pops up occasionally as a result of the partial install...

CB10- BlackBerry Z10

[porfidio1]

I was having problems downloading it as well. Try changing your browser. I was using Google Chrome, but switched to IE9 (I think) and it worked like a charm. Good luck!

[russworman]

Chrome is the problem.. I installed using Firefox and it works great

Posted via CB10

[Allen Sutedja]

I'm using Chrome. Every thing works fine now. Have this issue first day. Reinstall fix the problem

Posted via CB10

[Pegon_Fighter]

Sooo you saying Google Chrome is the reason that blackberry link can't connect to my blackberry ...

Posted via CB10

[kbz1960]

Sooo you saying Google Chrome is the reason that blackberry link can't connect to my blackberry ...

Posted via CB10

No, he is saying chrome messes up the download file so it doesn't install correctly.

[kbz1960]

Me it really sucks BlackBerry Link won't even install or let me uninstall it on my laptop.

Keep getting these two errors

Error 2738 could not access vbscript run time for custom action

Error 1311 source file could not be found c:\users\useappdatlocatemwzseo.tmp\data1.cab verify that this file exists

Nobody has been able to give me an answer either here on crackberry or the BlackBerry support forums so I can't backup my z10 or use link at all.

I also have this annoying DOS window that pops up occasionally as a result of the partial install...

CB10- BlackBerry Z10

Download and run ccleaner Download CCleaner 4.01.4093 - FileHippo.com both the file and registry cleaners, save a backup of your registry.

Redownload the install file using ie and reinstall after cleaning and rebooting.

[b.mike]

I was having a lot of trouble with link recognizing my Z10. I finally removed my Z10, then added it back. I turned off the wifi too, so it could only see it via the usb

Posted via CB10

[Bartleby001]

Haven't been able to access Blackberry World for just under a week now ("There is an issue with BBW. BBW must now close")
:-(

[FBA]

No, he is saying chrome messes up the download file so it doesn't install correctly.

I've used Chrome for every autoloader so far without issue...

[kbz1960]

I've used Chrome for every autoloader so far without issue...

Autoloader as in sideloading android apps? Apples to oranges.

[jonassabatini]

I had an issue when the new update came out for link where it would basically force close BB link when I connected my phone. Alas the only way I was able to resolve it was to completely remove Link with Iobit uninstaller and reinstall the program... Now it works perfectly again. Bazonkers

[djmm2]

You better try Windows database for those error codes. Sometimes Windows can drive you crazy with these unknown errors. Have you checked your firewall?

[sooman54]

Haven't been able to access Blackberry World for just under a week now ("There is an issue with BBW. BBW must now close")
:-(

Apply the fix that is posted on this site as well as the Blackberry support page. (You need to empty your BBW cache)

[Martin Vasco Urionaguena]

FINALLY, yesterday (2014-03-19) they released the solution, and it worked perfectly for me.
You have to install the new Microsoft .NET framework and voil� !
(not working with Win XP)
Enjoy it !
KB35829-Unable to connect BlackBerry 10 smartphone to BlackBerry Link after upgrading to BlackBerry 10 OS version 10.2.1