[arkosakti]

is there anyone get this problem after update? :



there is 2 whatsapp appear in the hub, how can I fix this? I have tried several reboots...
my os version 10.1.0.2354 on stl-001

Posted via CB10

[Anubhav Nagpal]

Please try to un install and reinstall WhatsApp

Posted via CB10

[arkosakti]

Please try to un install and reinstall WhatsApp

Posted via CB10

tried that several times too...*sigh
and this is what happen after uninstall :

Attachment 178529

whatsapp still appear in the hub with different logo

Posted via CB10

[Simon Ng]

Mine is looking good, thankfully! Do experience a slight lag when loading wallpaper with the chats...

[Akure4Life]

The update has a bug where it does not refresh in the Hub. It keeps on telling me I have 2 unread messages when I have read them ages ago.

I don't get any new messages notification in the Hub anymore

Posted from CB10 via Z10

[NoahFecks]

Only one in the hub for me, but I do have issues with not receiving notifications when someone sends me a message. Many times if they send me a message and I haven't replied in a while they have to send me a text message to ask if I got their WhatsApp message, and I don't get anything until I open the app. Even leaving it as an active tile doesn't help. Hoping BBM for other platforms comes out soon, WhatsApp for BB10 is extremely unreliable.

[ben_marc1979]

This is happening to me to

Posted via CB10

[Silvius]

I have it also twice in the hub but since long time ago not because of the update yesterday so my guess it is an OS issue and not from whatsapp.



Posted via CB10 on Q10SQN100-3/10.1.0.2354/4285

[arkosakti]

The update has a bug where it does not refresh in the Hub. It keeps on telling me I have 2 unread messages when I have read them ages ago.

I don't get any new messages notification in the Hub anymore

Posted from CB10 via Z10

like so...this is happened to me too

Posted via CB10

[habs_fan]

Mine works good so far, and so far it show in the hub after a reboot and I'm running the leak 10.2

Posted via CB10

[danielloor]

Same thing!!! Won't receive msg until I open the app!!!
Huge problem, I think!!!!

Posted via CB10

[danielloor]

Only one in the hub for me, but I do have issues with not receiving notifications when someone sends me a message. Many times if they send me a message and I haven't replied in a while they have to send me a text message to ask if I got their WhatsApp message, and I don't get anything until I open the app. Even leaving it as an active tile doesn't help. Hoping BBM for other platforms comes out soon, WhatsApp for BB10 is extremely unreliable.

Same problem!!!


Posted via CB10

[IceCold357]

I'm not seeing What's App in my Hub. I tried to go into setting on both the Hub and What's App but no where is there and option to add it to the Hub. Any suggestions?

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[Silvius]

I'm not seeing What's App in my Hub. I tried to go into setting on both the Hub and What's App but no where is there and option to add it to the Hub. Any suggestions?

Posted via CB10

Probably you have an old OS version afaik it should work from OS 10.1 and newer.


Posted via CB10 on Q10SQN100-3/10.1.0.2354/4285

[karaya1]

Since updating my Q10 has rebooted twice when someone sent a picture to me. Never had the issue before. Hopefully it doesn't do it again.


Posted via CB10

[arkosakti]

after uninstalled and deleted whatsapp and performs several reboots without whatsapp installed, and then installed it back, the problem with the hub doesn't appear, but the notification is still not working, and there is no option for whatsapp in the hub setting.

I think this update is total crap!

Posted via CB10

[airbatross]

latest update solved all the issues I had; and I have none of the issues you mentioned.

I am on .2312, there must be a problem with .2354 software.

[ben_marc1979]

I just took battery out and it's working fine now.

Posted via CB10

[durendal]

I have a similar problem but not with whatsapp. Instead I have 2 foursquare in my hub. So might be an OS issue and not necessarily an app issue. I still don't know how to remove the extra one.

[slam54]

you need to go to your contacts And disable sim contacts, it worked for me


Posted via CB10

[asif shaikh1]

im using z10 stl-100-2 os version 10.0.9.2372 not able to download native app "whats app " it says downloading but wont install , PLEASE HELP thanks

[dkonigsberg_wa]

Please upgrade to a supported OS version. According to our BlackBerry World description:
"In order to install WhatsApp, you will need to have Software Release 10.0.10.82 (OS Version 10.0.10.648) or later."

10.0.9.2372 is the original release from February, and all carriers should have put out updates to at least 10.0.10 by now. If you have not yet received an update, it is probably because you are using a phone your carrier does not support. In that case, you will need to find another way of updating your device.

[pandapurple]

The latest for whatsapp is .9689 already. Reboot after installation.


Posted via CB10

[ukmight]

Please upgrade to a supported OS version. According to our BlackBerry World description:
"In order to install WhatsApp, you will need to have Software Release 10.0.10.82 (OS Version 10.0.10.648) or later."

10.0.9.2372 is the original release from February, and all carriers should have put out updates to at least 10.0.10 by now. If you have not yet received an update, it is probably because you are using a phone your carrier does not support. In that case, you will need to find another way of updating your device.

I'm on 10.1.0.4537 and WhatsApp no longer reads the Facebook and LinkedIn contacts

Posted via CB10

[wizfee]

Hey this problem will go when u upgrade ur BlackBerry software update. The latest update will fix it