1. jly.public's Avatar
    My pictures aren't saved half of the times.

    Deleted pictures still show up in the preview in the Pictures app, but when I click on it, I would get a "missing" image.

    Calls are coming in as unidentified.

    Calls to my contacts show up as unidentified as well.

    When I make an outgoing call to a contact, I see an alert for "call forwarding conditional".

    Can anyone chime in on this and show me how I can fix these nuisances? Any help is greatly appreciated.

    I'm on the official 10.2 release.
    AT&T version

    If I can't fix these issues, I might have to go back to my iPhone.

    Posted via CB10
    03-26-15 04:45 PM
  2. ATV_Hightower's Avatar
    All I can say is try to wipe your device and reinstall the OS, but I'm sure you have done this. Maybe try a 10.3.1 leak.

    If it is not a software problem try to contact BlackBerry.
    03-26-15 04:57 PM
  3. FF22's Avatar
    I would guess you have restarted the device? Where do you save your photos? How do you delete them?

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    03-26-15 06:30 PM

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