1. dogger222's Avatar
    Can't seem to figure out how to unlock volume can't play music with volume lock need help


    Posted via CB10
    02-21-13 06:53 PM
  2. Jr_660's Avatar
    My wife Z10 just did it before supper and I couldn't figure out how to unlock so I rebooted the phone, et voila, problem solved... I don't know if someone else would have a more elegant solution...
    02-21-13 07:15 PM
  3. dogger222's Avatar
    That's the only way I could unlock the volume was to reboot restart did not work this is the third time it happen?

    Posted via CB10
    02-21-13 07:22 PM
  4. billsterjito's Avatar
    How did you get into Volume Lock?

    CB10 App, Z10
    02-21-13 07:23 PM
  5. dogger222's Avatar
    By using voice control app and once by touching the mute button between the volume controls


    Posted via CB10
    conico66 likes this.
    02-21-13 07:54 PM
  6. Carjackd's Avatar
    There other threads about this...soft boot the device. It seems to be a is glitch that I'm sure will get sorted out prior to the US Roll Out. It appears to be tied to the blue tooth and the media player

    Posted via CB10
    02-21-13 09:16 PM
  7. dogger222's Avatar
    I type volume lock on search no threads came up and soft start does not work volume still locked after trying soft start thanks

    Posted via CB10
    02-22-13 08:56 AM
  8. Carjackd's Avatar
    02-22-13 09:24 AM
  9. Carjackd's Avatar
    Hope it helps!

    Posted via CB10
    02-22-13 09:25 AM
  10. dogger222's Avatar
    Thanks read the threads

    Posted via CB10
    02-22-13 09:36 AM
  11. homl's Avatar
    I ran into the same problem.
    Turns out that this happens when the phone is connected to a Bluetooth device. Once this happens, the Bluetooth device has control of the volume and you cannot change the volume from the phone. Disconnect the Bluetooth device and it is back to normal.
    03-09-13 03:36 PM
  12. wally's Avatar
    This was solved with the last update
    03-09-13 09:39 PM
  13. coach a's Avatar
    Just purchased a Blackberry Z10 and having the same issues as others with regard to Bluetooth & the volume control. The volume control locks when Bluetooth is engaged. My issue is doubled because I also purchased a Rocksteady Bluetooth speaker to listen to music via my Z10. They sync fine & the music will play on the new speaker but when I go to use the volume control on the Z10 it is locked. I can't turn the music down to a level I need. I like to rock out for time to time but need a lower volume when I am working.

    Any software updates or setting configurations that will solve this? If so where do I find them?
    11-17-13 06:57 PM
  14. Clevus's Avatar
    I have the exact same problem with my Z10 and am also looking for a solution! Very annoying actually, my friends Andriod and iTouch work perfectly with my Bluetooth speaker (TDK A33) - specifically being able to adjust volume from their device.
    11-17-13 08:45 PM

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