1. jcclive's Avatar
    How to get videos on my z10 that I used to record the videos and was able to view now says unsupported media files back working thanks

    Posted via CB10
    05-19-14 01:15 PM
  2. anon7902371's Avatar
    Did you record them with Z10? If so, try hard reboot (press two volume buttons for longer time). If not, convert them to supported media format. There might be a problem with your SD Card.

    Posted via CB10
    05-19-14 01:17 PM
  3. MobileMadness002's Avatar
    Use a different video player. My MP3 files are all showing that now with the latest leak. Did not try videos as I use my GS4 for videos.
    05-19-14 01:19 PM
  4. FF22's Avatar
    He said he shot them on the z10, I believe.

    Did they ever play back. Some folks have found if they exceed a certain size, they will not play.
    05-19-14 03:16 PM
  5. jcclive's Avatar
    Yes I recorded the videos with my z10 and yes the videos did play before

    Posted via CB10
    05-21-14 07:37 AM
  6. jcclive's Avatar
    If there's a problem with my SD card what can I do to solve that problem other than wipe the card clean thanks for everyone's advice

    Posted via CB10
    05-21-14 07:40 AM
  7. jcclive's Avatar
    What happens when I do a hard reboot?

    Posted via CB10
    05-21-14 07:41 AM
  8. kbz1960's Avatar
    What happens when I do a hard reboot?

    Posted via CB10
    Your phone restarts lol. Can you put the card in a pc and play them?
    05-21-14 07:46 AM
  9. FF22's Avatar
    A hard restart/reset/boot will not erase data. As suggested, see if you can get the videos off the card to computer. Good luck
    05-21-14 06:19 PM
  10. FunktasticLucky's Avatar
    What OS are you running? If you loaded 10.3.0.442 bars over 10.3.0.229 you will have this problem. You need to load the 229 bars for pictures and videos back onto the phone.
    05-21-14 06:36 PM
  11. jcclive's Avatar
    Nope videos won't play on pc and I'm running 10.2.1.2273

    Posted via CB10
    05-22-14 09:39 PM
  12. jcclive's Avatar
    But can you tell what the 229 bars are and how to reload them back on phone please thank you

    Posted via CB10
    05-22-14 09:41 PM
  13. Al moon's Avatar
    Sound like you're sd card may be corrupted try h2test to find out the truth

    Posted via CB10
    05-22-14 11:11 PM
  14. jcclive's Avatar
    Hey Al what's the H2 test

    Posted via CB10
    05-26-14 12:02 PM

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