[a_roar]

I have a Z10 model STL100-1. The official 10.2.1.2941 update was made available on my phone 2 days back, which I downloaded, except everything on the phone is malfunctioning now.

None of the applications open, the settings don't open either, the hub has gone completely haywire (new texts and whatsapps sometimes show and sometimes don't). If I restart my phone, things start working normally for a few minutes before the chaos starts again.

Is there any way I can downgrade to the previous 10.2.1.2xxx build? (It was the one that worked the smoothest).
Any other solutions? Would really appreciate some help!

[serbanescu]

Use BlackBerry Link to reload the OS. A fresh copy of the OS will be installed on your phone.

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Easy Expense Monitor for BB10 and PlayBook

[cupid4ig]

Actually the same thing is happening to me just exactly as u described above. I restart my phone more than 5 times a day since after the update. How I wish the leak os 10.3 is stable or at least has the video call and voice call functions working I would have loaded it. Am frustrated with this update

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[deepak_mv]

Everything is working fine here.

Posted via CB10

[Jacob Durai]

Even I had the same issue restarted around 3 times and luckily it worked fine then.
had issues syncing emails, opening apps, but all resolved now

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[Keep IT Moving]

All the best getting things back in order!

I'm still debating ever updating again, as I am still @ 10.1.0.4181 hehe

[a_roar]

Use BlackBerry Link to reload the OS. A fresh copy of the OS will be installed on your phone.

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Easy Expense Monitor for BB10 and PlayBook

Ah I'm going to give this a shot tomorrow, hope something works out! Restarting my phone over and over again is quite bothersome.

[serbanescu]

Ah I'm going to give this a shot tomorrow, hope something works out! Restarting my phone over and over again is quite bothersome.

Let us know if it solved your problems. Good luck!


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[Warlack]

Unfortunately a reload seems to be the only solution. It is not that bad when you have a full backup BEFORE resetting it. All you realistically need to do is a security wipe.....

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[syah iejam]

Z10STL100-1/10.2.1.3175

White z10 user.

[lenlenvillanueva]

Z10STL100-1/10.2.1.3175

White z10 user.

Same sa your model and OS
But charcoal black user


Z10 STL100-1 / 10.2.1.2941

[syah iejam]

Same sa your model and OS
But charcoal black user


Z10 STL100-1 / 10.2.1.2941

Colour doesnt mind. As long as it is BlackBerry!

White z10 user.

[aditya8800]

I have been facing this new problem ever since I updated to the latest 10.2.1.2941 software update. I have setup the priority hub to some contacts only. But now all my new mails appear in the priority hub as well as in the respective account. I am fed up now

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[Lindsey Wagnon]

Mine worked fine for a while and now I am having the same issues. How do I do a reload? Please & thank you.

[FF22]

Mine worked fine for a while and now I am having the same issues. How do I do a reload? Please & thank you.

Use BBLink and reinstall the OS. Good luck

[Warlack]

Mine worked fine for a while and now I am having the same issues. How do I do a reload? Please & thank you.

Settings, Security and privacy, security wipe.... this should help...

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[lenlenvillanueva]

Colour doesnt mind. As long as it is BlackBerry!

White z10 user.

And yes you're right..

Z10 STL100-1 / 10.2.1.2941