[geenaxion]

I hope an Os update will fix this, i don't want to wipe. Too much hassle

Keepin'it fresh Z10

[nuangel2]

I have the same issue. And yes I have moved all of my sd card

Posted via CB10

[AzzlanOfBB]

IT HAS GOT NOTHING TO DO WITH THE SD CARD.

You will get this "Unknown" folder if you have certain side loaded Android app that uses/store images.

Android apps store images in the built in memory.

You will have to reload the OS or do a security wipe to solve the issue.

Posted via CB10

[geenaxion]

IT HAS GOT NOTHING TO DO WITH THE SD CARD.

You will get this "Unknown" folder if you have certain side loaded Android app that uses/store images.

Android apps store images in the built in memory.

You will have to reload the OS or do a security wipe to solve the issue.

Posted via CB10

Yes you're right. I recently upgrade my sd card and the unknown album is still there, hopefully an os update will also fix this.


Keepin'it fresh Z10

[zz195zz]

i have same.it's from viber for android

Posted via CB10

[rana.choudhuri]

The Unknown Folder is created in the SD Card itself. Copy the full content of the SD card in a computer, format the SD Card(from Mobile Settings Option) and copy back the content to SD card again. And Voila!!

[ralfyguy]

That's what I did and it worked.

Posted via CB10

[anonymous92374]

sae here
helppppppppppppp
its not deleting

[FF22]

You will not be able to permanently delete it (phantom or excess folder) if any app (Android and not only sideloaded but official android) needs that folder or the files. It will probably return. It is the consequence of the way the phone (or playbook) reads/indexes the files needed. Certain apps should be designed to screen these folders/files out but they don't. Whether it will be fixed - anybody's guess.