1. macmanCZ's Avatar
    Hello,

    sorry for my very bad English..

    My BB Z10 is totally dead with no usb connection with/without battery, no LED indications, no charging... nothing!!!

    I tried many ways... Holding power, holding volume buttons... No reaction...

    Exist any trick to enable USB connection?? Without communication, i cant use Autoloader or web update...

    Phone is out of warranty :-(

    Thanks for the advice..

    macman
    07-09-15 11:23 AM
  2. diegonei's Avatar
    It won't charge at all? Even from a wallcharger? Did you try a new battery?

    What happens if you plug the Z10 to the PC in WITHOUT the battery?

    Can you uninstall ALL BlackBerry software from the PC, clean cache, reboot and download/install Link from BlackBerry, then try to connect without the battery to see if Link can see the device? If it can, a new battery could be your solution.

    Let us know after you try and best of luck!
    07-09-15 11:33 AM
  3. macmanCZ's Avatar
    No charging.. Baterry has only 2.5V. After charging to 3.8V with laboratory power supply with constant current - no change...

    Tested on many different PC with or without BB software.. No USB activity...No phone Activity...

    Connecting to PC without battery??? No USB connection, No LED.. :-(

    I have not got another battery to try , but the z10 should respond without batteries ..

    macman
    07-09-15 11:50 AM
  4. diegonei's Avatar
    Did you try what I asked you to?

    If that doesn't work, you can still call BlackBerry and see what they can do for you.

    Posted via CB10
    07-09-15 04:32 PM

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