1. girish_gary's Avatar
    Hello blackberrians..

    I have got an issue here. I m unable to watch few YouTube videos on fast tube which i was able to watch it earlier..m getting this error.plz help. Thank u in advance.
    Unable to play youtube videos in hd-img_20140718_161706.png

    M using z10 stl 100-1
    Os version: 10.2.1.3247

    Posted via CB10
    07-18-14 05:52 AM
  2. FF22's Avatar
    Maybe try again later? Reboot the phone:

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    07-18-14 08:18 AM
  3. girish_gary's Avatar
    Hey i did the hard reset..it didnt work...tht same video can b played on browser..in HQ not in HD.
    I re-installed the app still didn't make any diffrence..
    Few videos can't b played on fasttube and supertube as well. Just for the reference one of the video is hangover- psy....
    Z10 stl100-1 users...can u plz try and tell me r u guys able to play that on fast tube or supertube ...or is it just my phone.

    Posted via CB10
    07-18-14 08:55 AM
  4. PatrickMJS's Avatar
    I just installed fast tube on my Z10.

    The first video I picked was the German water park. I tapped on HD and it started playing right away... in HD.

    Posted via CB10
    Last edited by PatrickMJS; 07-19-14 at 04:43 PM.
    07-18-14 10:24 AM
  5. girish_gary's Avatar
    Some videos r working fine...i have no idea why few videos doesnt work....did u check hangover - psy on fasttube...
    Its giving error...
    Its not working on fast tube and supertube...that's one of the video....plz guys check and lemme know

    Posted via CB10
    07-18-14 12:04 PM
  6. nottydread's Avatar
    I've had similar issues with fast tube deciding not to play hd, more often noticeable on music videos.

    Posted via CB10
    07-18-14 12:48 PM
  7. PatrickMJS's Avatar
    Some videos r working fine...i have no idea why few videos doesnt work....did u check hangover - psy on fasttube...
    Its giving error...
    Its not working on fast tube and supertube...that's one of the video....plz guys check and lemme know
    Try this in the BB10 browser and it works fine in hd...



    There ya go. Why Fasttube doesn't pick it up, I don't know.

    Posted via CB10
    07-18-14 01:10 PM
  8. girish_gary's Avatar
    Try this in the BB10 browser and it works fine in hd...



    There ya go. Why Fasttube doesn't pick it up, I don't know.

    Posted via CB10
    That means even U facing the same issues with fasttube right???


    Posted via CB10
    07-18-14 02:18 PM
  9. ashisharma90's Avatar
    Check your Internet connection

    Follow your hopes and not your fears.
    07-18-14 03:08 PM
  10. FF22's Avatar
    One could ask why one wants to watch that video, but I'll refrain!
    07-18-14 03:28 PM
  11. girish_gary's Avatar
    One could ask why one wants to watch that video, but I'll refrain!
    That video is just an example...
    The idea behind starting this thread is i wana check whther there is a problem with the app or the video drivers in my phone has got corrupted.if the video is not working for others as well i shud close the thread..

    Posted via CB10
    07-18-14 03:34 PM
  12. thegioman's Avatar
    I've got the same problem. Some videos seem to play fine while others come up with that error 1 msg. I've googled the error and it seems as though it has something to do with the latest upgrade. come on guys, someone must have a solution for this.....

    Posted via CB10
    07-18-14 03:42 PM
  13. girish_gary's Avatar
    I've got the same problem. Some videos seem to play fine while others come up with that error 1 msg. I've googled the error and it seems as though it has something to do with the latest upgrade. come on guys, someone must have a solution for this.....

    Posted via CB10
    Thanks for the response mahn..yess i just went through the review of the fast tube and supertube app in blackberry world. Seems like This issues is already been raised by the users. let's hope it gets resolved soon..



    Thank u all

    Posted via CB10
    07-18-14 03:50 PM
  14. bjschey's Avatar
    I have the same problem. It just started happening in the last day or two, but I noticed it only does it with VEVO branded content. I emailed support about it earlier today, but haven't heard back from them yet.

    Posted via CB10 on VZW BlackBerry Z30
    07-18-14 04:04 PM
  15. bjschey's Avatar
    I received a response earlier this morning from the Sinew Support Team on the issue. This is what they said:
    Unable to play youtube videos in hd-img_20140719_105217.png
    So, hopefully these issues get worked out as soon as possible.

    Posted via CB10 on VZW BlackBerry Z30
    07-19-14 09:55 AM
  16. girish_gary's Avatar
    I received a response earlier this morning from the Sinew Support Team on the issue. This is what they said:
    Click image for larger version. 

Name:	IMG_20140719_105217.png 
Views:	190 
Size:	189.0 KB 
ID:	285950
    So, hopefully these issues get worked out as soon as possible.

    Posted via CB10 on VZW BlackBerry Z30
    Good to know.... hopefully it gets resolved soon.... thanks for the post

    Posted via CB10
    07-19-14 10:40 AM
  17. WanShark69's Avatar
    I just installed fast tube on my Z10.

    The first video I picked was the German water park. I tapped on HD and it stated playing right away... in HD.

    Posted via CB10
    +1. I'm using fast tube as well. I get to watch my videos in HD no problems at all

    Encrypted on my Z10
    07-19-14 03:42 PM
  18. girish_gary's Avatar
    Got an update on fasttube...issue resolved

    Posted via CB10
    FF22 and PatrickMJS like this.
    07-21-14 06:10 PM
  19. artwest50's Avatar
    What update did you get?

    Posted via CB10
    11-14-15 06:22 PM

Similar Threads

  1. iGrann Pro Now Available In BBW
    By rajbir01 in forum BlackBerry 10 Apps
    Replies: 70
    Last Post: 07-25-14, 12:26 AM
  2. Z10 Browser in Action -> Video
    By cia_man in forum BlackBerry Z10
    Replies: 4
    Last Post: 07-22-14, 08:11 AM
  3. Help to download Gmaps Patcher
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-20-14, 10:22 AM
  4. Birthdays from local phone contacts not showing in calender
    By GiantSchnauzer in forum Ask a Question
    Replies: 3
    Last Post: 07-18-14, 11:50 PM
  5. BlackBerry launch the Z3 in the Philippines
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 0
    Last Post: 07-18-14, 02:40 AM
LINK TO POST COPIED TO CLIPBOARD