1. fajartri's Avatar
    suddenly my Z10 STL100-1 10.3.2 getting sick!!!??
    1. can not open camera ! (TEMPERATURE WARNING. : YOUR DEVICE NEED TO COOL DOWN BEFORE CAMERA CAN BE USED)

    2. device refused to charge!? every time I connect my original charger the fully indicator showed, but actually the batt not charging!? I have to used my desktop charge to fully the batt.

    I think is OS bugs or something because it's normally before...

    what I do is :
    1. wipe the device from OS proses (not work)
    2. multiwipe and slide the new OS from all version 10.3.2 (not work)
    3. reload from BlackBerry link (not work)
    4. try to replace camera bar from 10.3.1 (not work)
    5. try to downgrade OS to 10.3.1 (stupid try..not work)
    6. BBVE tell that camera licence is missing??
    7. finally try to pray n hope...still not work!

    it's been a month and I feel stress n frustrated, if anyone have any solution please tell me because I love BlackBerry10 and I don't have enough money to buy a new phone.. *sad
    sorry for my bad english...

    best regard,
    fajar3

    Posted via  Z❿ - STL100-1/10.3.2
    02-07-16 10:42 AM
  2. fajartri's Avatar
    Posted via  Z❿ - STL100-1/10.3.2
    02-07-16 10:50 AM
  3. Johnny Dollar's Avatar
    suddenly my Z10 STL100-1 10.3.2 getting sick!!!??
    1. can not open camera ! (TEMPERATURE WARNING. : YOUR DEVICE NEED TO COOL DOWN BEFORE CAMERA CAN BE USED)

    2. device refused to charge!? every time I connect my original charger the fully indicator showed, but actually the batt not charging!? I have to used my desktop charge to fully the batt.

    I think is OS bugs or something because it's normally before...

    what I do is :
    1. wipe the device from OS proses (not work)
    2. multiwipe and slide the new OS from all version 10.3.2 (not work)
    3. reload from BlackBerry link (not work)
    4. try to replace camera bar from 10.3.1 (not work)
    5. try to downgrade OS to 10.3.1 (stupid try..not work)
    6. BBVE tell that camera licence is missing??
    7. finally try to pray n hope...still not work!

    it's been a month and I feel stress n frustrated, if anyone have any solution please tell me because I love BlackBerry10 and I don't have enough money to buy a new phone.. *sad
    sorry for my bad english...

    best regard,
    fajar3

    Posted via  Z❿ - STL100-1/10.3.2
    Try reinstalling with a 10.3.2 autoloader of your choice followed by a security wipe. This method ensures you have a clean copy of the OS. If your problems still persist then it could be a hardware problem. Have you run BlackBerry Virtual Expert? (in BBW) on your Z10. I would also look at swapping out batteries and see if that helps? Good luck.

    Posted via CB10
    02-07-16 08:47 PM
  4. Abhishek Sharma 210791's Avatar
    Upgrade to new version 10.3.2.2876

    Posted via CB10
    02-08-16 08:35 AM
  5. ppeters914's Avatar
    It would help if you provided the exact OS version. 10.3.2 could be any of a dozen builds.

    Upgrade to new version 10.3.2.2876

    Posted via CB10
    You might want to consider 10.3.2.2813 instead to avoid the Android Runtime issue.


    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.2.2813
    02-09-16 09:00 PM
  6. BigBadWulf's Avatar
    The one thing I haven't seen you mention, that should be the first step...

    BlackBerry Virtual Expert

    Test the hardware. Sounds like either a camera or battery fail, or both.
    02-11-16 07:10 PM
  7. BigBadWulf's Avatar
    02-11-16 07:11 PM

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